Susan Gervase, Mba Email & Phone Number

Chicago, Il, Us

Committed to achieving the highest level of customer satisfaction, we provide premium imported specialty rice (dry and IQF). Our offerings include aromatic varieties like basmati and jasmine, colored options such as red and black/purple rice, organics, as well as baby food grade.We are fully dedicated to sustainability and community support, empowering farmers with fair wages, technical knowledge, a stable market, and eco-friendly methods, fostering a greener, more equitable future for their families and communities.

Oak Brook, Illinois, United States

(Formerly Inharvest)

I coordinated cross-functional teams to improve operational efficiency and meet customer demand. I worked closely with regulatory teams to ensure technical requirements are met or exceeded for our customers. Further, I focused on expanding our sales reach by effectively managing broker network relationships and identifying new opportunities. I served as a as a crucial division liaison for company-wide projects in sustainability, innovation, and disruptive portfolio management.

Greater San Diego Area

• Conceptualized, launched, and managed a successful small business from the ground up, achieving consistent profitability and growth through sound financial planning, strategic marketing, and exceptional customer service.• Successfully navigated the challenges of the startup phase, managing tight budgets, limited resources, and evolving market landscapes with agility and adaptability.

San Francisco Bay Area

• Identified a gap in the market and developed a unique business concept, performing extensive market research and analyses to ensure viability and success.• Secured significant funding and investment from external sources, utilizing strong pitching and negotiation skills to persuade investors and venture capitalists to support the business.• Built a strong and collaborative team of diverse professionals, fostering a supportive and productive work environment and facilitating employee growth and development.

Naperville, Il

As a business leader, I successfully drove new growth in the top 8 allergy-friendly market by managing accounts from ideation to commercialization and ensuring regulatory compliance. My leadership was crucial in developing and launching innovative allergy-friendly products, working closely with R&D teams to create creative formulation and packaging solutions that were tailored to meet evolving customer needs.• Conducted regular training sessions to equip team members with crucial sales and customer relationship management (CRM) tools and techniques.• Worked closely with the CEO and CFO to design and implement innovative pricing structures, strategic campaigns, and successful product development initiatives.

Chicago

I successfully led a high-performing sales team, constantly surpassed monthly revenue targets through strategic coaching, rigorous training, and a focus on the customer. Additionally, I conceptualized and executed comprehensive regional sales strategies, which resulted in a year-over-year increase in revenue and a significant expansion of the company's customer base.• Consistently ranked among the top 5 nationally in SaaS salesforce, earning Platinum Club status every year.• Trained and developed sales teams nationwide in utilizing CRM software and social media to boost sales.• Instructed staff on being autonomous in daily deliverables while serving as team players for overall #1 success in transactional and enterprise sales.

Chicago

• Participated in industry-provided sales training and began exceeding quota in month 2.• Earned 4 trips / awards over 18-month tenure.

Chicago

• Created dynamic and impactful Spanish lesson plans, tailored to the needs and interests of students, and designed to enhance acquisition and retention of the language.• Developed personalized learning plans for students struggling with Spanish, identifying areas of concern, and providing targeted support to drive success and progress.• Contributed to the field of education by publishing a successful Spanish language learning project in CRISS, a highly respected national newsletter focused on innovative classroom practices.

Plant-Based Nutrition, Whole Food, Plant-Based Nutrition

Ba, Secondary Ed & Spanish

Activities and Societies: Chi Omega Gamma1 semester abroad in South America: Ecuador, Peru, Bolivia, Chile & Argentina

Master Of Business Administration - Mba