Cover management of the house when full-time staff is unavailable to provide continuous service for families in need of respite from hospital units• Register new families while their child is receiving inpatient medical treatment • Enter family information into Raiser’s Edge to maintain the family use database• Calculate usage statistics to ensure financial support for current and future facilities • Orient new families to the policies and procedures to ensure a pleasant and safe atmosphere • Discuss tasks with volunteers to identify priorities and ensure efficient use of their time• Train new Relief Managers to understand and confidently perform their role in the house• Maintain clean facilities to provide welcoming and comfortable accommodations

• Answered inquiries regarding volunteer opportunities through phone calls and email• Scheduled Cooks for Kids meal groups and other volunteers• Maintained volunteer schedules using Google Calendar• Entered volunteer information into Raiser’s Edge• Prepared weekly menu, print and post for families to peruse• Assisted program staff to keep the volunteer office running during a time of transition

• Assisted numerous children in attaining grade-level reading and math skills by reinforcing classroom strategies during one-on-one teaching sessions