Sue Knickerbocker Email & Phone Number

Canal Fulton, Ohio, United States

Daily Operations with Drivers and assist in go-between with the drivers and customer service and HR Management, Routing and deliveries. Still striving to keep Office & Business flowing with minimal issues that may arise.

1355 E. Archwood, Akron Oh 44306

Assist with day to day Office Operations LTL Freight Operations.

Canton, Oh

Assist customer service with pricing, MOD as assigned, assist employees with inventory pricing, questions, stock locations, training and assisting employees with new updates procedures, Assist Managers and other duties as assigned.

4457 Navarre Road, Canton Oh

Dispatcher & Routing DODD, JFS and assisting for Executive, Luxury Transportation Services. Giving the most best Customer Service assistance for those who are in need of heading to the destinations, on-time and safely.

Akron, Ohio

Tallmadge, Ohio 44278

I provide customer service for People with Disabilities for Community Employment, Work Centers to/from their homes. • Answer up to 150 phone calls and emails daily from caregivers/consumers/ general public with questions related to transportation.• Dispatch to bus drivers / attendants for 53 routes and 232 bus runs; assign spare vehicle for pre-maintenance, service or bus wash. • Perform daily assignment of substitute drivers and attendants, including work order dispersal of driving staff to meet daily or changing operational needs; contact families/caregivers when buses are running off schedule, for any reason.

Canton, Ohio Area

I performed general office duties which included greeting customers; answering phone calls from customers; typing sales orders; processing FCC License Applications; processing sales quotes.• Dispatched 5-7 service technicians for customer care calls.• Assisted customers with product selection for cell phone or Motorola Radio needs; performed upselling when appropriate.• Monitored inventory of parts and orders as needed for customer requests.

Uniontown, Ohio

Served as first point of contact for walk-ins; assisted Chief of Police in general office duties including updates on policies/procedures and court documents.• Supervised and scheduled up to three personnel for day and evening dispatch coverage; provided training on LEADS computer software and OIBRS Reporting Systems. • Prepared monthly and weekly statistics reports for Board meetings and FBI Statistics using OIBRS Reporting System and officers’ patrol logs.• Scheduled court ordered community service for criminal offenders; turned back to the courts offenders in non-compliance.

Canton Ohio

Served as a communication technician and reserve deputy.• Answered and dispatched emergency and non-emergency calls for 12 different police agencies throughout Stark County. • Dispatched information from LEADS Computer when requested by officers.• Served as a volunteer reserve deputy 120 hours/month for events including the Stark County Fair and the Pro Football Hall of Fame Festival.

Canal Fulton Ohio

Canal Fulton Ohio