Sue Knowles Email & Phone Number

Sheffield, GB

Derbyshire, England, United Kingdom

• Leveraging operational experience and knowledge, to deliver the strategic development of safeguarding across DCC.

• Shaped and implemented the invigorating Transforming Care Programme, focused on improving the provision of services to adults with learning disabilities and/or mental health conditions.
• Delivered an overarching strategic direction for the integrated services.
• Coordinated the activities of social work teams working in partnership with health, CCG and other local authorities.

• Steered the planning and development of additional care services in collaboration with cross-disciplinary partners.

• Guided the implementation of the Extra Care Housing initiative.

• Ensured the effectiveness of all integrated adult care services, monitoring performance fieldwork and safeguarding services.
• Controlled the budget for North Derbyshire.

• Spearheaded strategic and operational change, ensuring the delivery of person centred and self-directed care and support.
• Maintained focus on performance monitoring of staffing, finance, operations and information.

• Led the reorganisation of mental health services, realigning all staff teams, resources and budgets with the new strategic direction.
• Developed key partnership collaborations across housing, health and the independent sector.

• Steered the day care and domiciliary care services across Derbyshire for all client groups.
• Led the modernisation of services, underpinned by the development of new policies procedures in line with emerging quality standards.
• Embedded consistent quality assurance standards throughout the County.

• Provided strategic leadership on behalf of the National Home Care Council in the development of policies, procedures and best practice.
• Chaired the East Midlands Group of Local Authorities.
• Represented the organisation’s interests at monthly meetings in London and various planning events.

• Planned and delivered NVQ & GNVQ Course in health and social care.

• Coordinated the activities of specialist and non-specialist teams in the delivery of care in line with the Mental Health Act and Community Care Act legislation.

• Provided guidance and oversight to independent sector social work placements with additional focus on quality monitoring.

• Managed all aspects of integrated care services.