Sue Kramm Email & Phone Number

Brooklyn Park, Minnesota, United States

Minnetonka

Imris Minnetonka, Mn.

Plymouth, Mn

EXPERIENCESt. Jude Medical, Minnetonka / Plymouth, MN. (Volt Staffing) 2011 - 2013 External Document Control Specialist: Manufacturing Medical Devices • Internal Documentation Project – Software Experience: Agile, JDE, LMS, SAP, Oracle, Windchill• Support the Clinical Department: Trials, Monitoring Reports, Annual/Audit and Project Reports• Ensure Change Order items, structure, attributes, and supporting documents pertaining to the description/justification are appropriately documented• Reviewing Change Order information, assign required approvers, verify all related documents are presented and uphold all procedure requirements• Support merger of two business concerning materials, parts, product and documentation• Support Document Control Projects: Create new part numbers and setting up the Bill of Material parameters/assembly attributes in the company systems on all associated levels of preparation to complete product merge• Transfer Employee Training information for business purpose• Transfer Regulatory information into Agile for company software merge

Bloomington, Mn.

• Supervised and Managed Documentation Department• Technical writing and review of all department documentation; Manufacturing, Engineering, Maintenance and Operations procedures• Managed the Electronic Documentation Management System, routing specifications and electronic signatures, integrate Microsoft Word and Adobe PDF files for review, manage document storage within a network structure• Update Work Instruction procedures to current business practices• Conducted internal audits of the document control system for twelve departments on equipment and maintenance specifications and procedures• Administrative support for twelve production departments and two remote corporate offices• Coordinate all training information for department manager and customer projects• Drafted policies, procedures and correspondence for office administration• Created tutorials and user-friendly information and guidelines for internal customers• Created and managed PowerPoint presentations and organizational charts• Record retention: Filed, recorded, and supervised all off–site storage record retention for ISO certification• Tracked billing account cost for storage• Maintained and updated an effective filing system• Negotiated discounts and handled office supply purchasing• Created meetings minutes workbook, brochures, training packets and conference meeting materials• Managed calendars and meetings, arrange and prep meeting rooms

Bloomington, Mn.

• Production Lead for three departments within five years: Supervised up to seven co-workers• Coordinated and reviewed daily ISO certification quality testing• Active member with the Statistical Process Control team• Prioritized product activities, maximized tool efficiency resulting in increased cycle time• Supported Engineering projects and assisted with product testing• Audit equipment parameters concerning production, programmed process and maintenance process• Record data with follow-up evaluation reports on thermal testing, tensile testing, gold plating• Chosen for start-up team for new fabrication building for twelve departments• Certified to participate in eleven departments to assure production movement, assisted with multiple R & D process projects

Micro-sectioning Quality Department - Circuit Board and Flex-Circuit Boards• Microscope Inspection, analyzing defects, photographed and report documentation experience• Maintained Record Retention files• Thermal Testing• Preparation of sample product by plastic molding, manual precise grinding and polishing (10 to 100 samples)• One on one with customer representatives to review results leading to the sale of the product• Calibrated all equipment• Soldering and rework product