Sue Wright Email & Phone Number

Bay Of Plenty, New Zealand

Responsibilities and duties at Hauora a Toi, Bay of Plenty are as below whilst in the same role in Te Matau a Māui, Hawke’s Bay, covering Tauranga and Whakatāne hospitals.Covering the following services:•Mental Health & Addictions•Clinical school•Medical

Central Hawke'S Bay District, Hawke'S Bay, New Zealand

From January 2021 - March 2022, I was an HR Advisor then became HR Business Partner in April 2022.Worked closely with Managers, Senior or Service Managers and General Managers to support, advise and work in partnership to assist leaders achieve goals and run an effective service. Worked closely with the recruitment, payroll and Occupational Health team as well as being part of recruitment panels recruiting for a number of roles.Addressing any ER issues or situations that arose, including working closely with union organisers in building relationships. Including assistance with and participation in investigation meetings, varied day-to-day queries as well as MECA and SECA interpretations, implementation and pay increases.Participating in the Administration Pay Equity Appeals process as a committee member, covered the E tu, 1st Union and AWUNZ bargaining as well as being qualified in the Strategic Pay position grading system.Covered the following services:•Mental Health & Addictions•Patient Support Services•Nutrition & Food Services•Facilities & Maintenance•Stores & Procurement•Relief Pool & Casual Roster PoolBased in Hastings, also covered Napier and Wairoa.

Auckland, New Zealand

I was brought into this warehousing and distribution company as to facilitate change in the management and reporting structure. Reporting to the CEO, my role was to develop a flat reporting structure with self-management and collaborative teamwork amongst the employees. Leading, mentoring and assisting 27 employees to adjust to the new team management style and to implement it in the most effective way. Continually helping employees to perform at their best within the new structure and to advice and coach on any concerns raised.Employee relations management and support especially in the transformation to the new corporate culture. Strategic planning, development and implementation of the change concept, process and timeline throughout the company. Identifying, addressing and overcoming issues and resistance to change policy and procedures.Analyzing and improving HR structures, processes and systems especially regarding HR compliance, Health and Safety and recruitment to achieve HR best practice. Skills needs analysis, identifying learning and development needs, facilitating training co-ordination and people development. Recruitment, selection and onboarding of staff at middle to senior occupation level. All administrative and record-keeping functions of the HR function, HR compliance and best practice.

Hillcrest, Kzn, South Africa

DRG HR Solutions is a medium sized consultancy specialising in advising clients on Human Resources Compliance, Transformation, and Employment Equity and Learning and Development. Main Responsibilities:Advising clients on HR compliance and any other HR advice they may need. Drawing up of Employment Equity strategy plans, chairing meetings with clients and processing of Employment Equity annual submissions to the Government Authority.Advising on transformation compliance and drawing up of action plans and assisting with the implementation of said plans. This includes strategic planning, learning and development initiatives as well as socio-economic and enterprise development initiatives. Monitoring of transformation progress throughout the financial year and facilitating the transformation Audit.Assisting clients with Gap Analysis and Skills Development needs. Annual submission of Skills Development plans to the Governmental Education and Training Authority.

Westville, Kzn

Flow68 is a small Ad agency with a wide variety of clients. My role was to restructure the business operations side of the agency to improve direction, structure and increase profitability. Responsible for every aspect of the growth and development of the company from a business and employee perspective. Set up and implementation of the HR function, marketing, sales, client liaison and administration. Overseeing of all jobs, working closely with design staff to meet deadlines. Project Management & co-ordination, production planning, costing & quoting on jobs and tender preparation. Selection, recruiting and onboarding of new employees. Key Achievements• Creating and setting up of HR function, introduction and implementation of new systems, HR policies and procedures across the company to achieve HR compliance and Best Practice. • Seamless transition in the accounts department onto a new accounting package and the successful collection of $100 000 in outstanding debt from creditors.

Hillcrest, Kzn, South Africa

I started this company from scratch and was responsible for the running of entire company, sourcing new clients, advising on their branding needs for promotional items corporate gifting, uniforms and all aspects of corporate branding. Sourcing promotional items to provide fresh ideas for clients and advising clients on promotional items and design. Advising clients on the best method of marketing their company or brand. Ensuring suppliers meet all design, artwork and branding criteria for clients including meeting deadlines for delivery of goods are met. Costing, quoting and invoicing and all admin pertaining to owning/ running a small business.Organizing and hands-on management of golf days from start to finish for clients. This included booking the course, sourcing sponsors, prizes, giveaways and booking players. Marketing the event, organizing the décor, catering, speeches, photographer, budgets and cashflow management, all documentation, accounting reconciliation and reporting back to the client after the event.

Durban Area, South Africa

Marketing Varsity College SoBT Short Learning Programmes (SLP) to corporates and individuals. Sourcingof new business and growing the Varsity College brand in KZN province. Interviewing & hiring of new lecturers, introducing them at each new course start. Performance appraisals and evaluation of lecturers. Implementation of all new academic SLP policies and procedures and ensuring adherence to same and the already existing policies. Organizing and managing of SoBT events throughout the year.Ordering and coordinating of all course content material and textbooks orders to ensure all programmes, +- 50 per year, run smoothly. Management of late assessment submissions, supplementary exams, student results, student transfers, any student complaints and/or queries.Weekly national telecoms, monitoring and analysis of budgets and targets. Reporting to the Principal & National Manager regarding strategic planning for forthcoming year. Final decision making on student discounts and bursaries and solving of accounting queries including assistance with bad debts.Management of three full time staff members, six casual staff and +- 45 lecturers. Signing off all casual staff and lecturer’s claim forms and hours worked.

Durban Area, South Africa

I joined this company when it was 6 months with only 2 staff old and was responsible for the complete business operations of the company. This included the entire Office Management function, Admin. and Accounts, Sales & Marketing functions of the company, liaising with clients & suppliers. The creating and setting up of the HR Department/function including all the necessary admin and record-keeping that entails. I was responsible for all HR functions including, recruitment and selection, training, personal data, staff welfare, labour disputes & arbitration cases with the authority, and terminations. Responsible for acquiring the Department of Trade and Industry trade incentive, lease negotiations and importing of machinery. Dealing with all levels of people from factory staff to CEO’s of companies. General ordering of office and factory supplies ensuring no production down time. Responsible for all company functions, travel arrangements and management of 5 office staff & +- 45 factory staff. We grew to this size in 5 years with a 1000% increase in turnover.

Durban Area, South Africa

Started this Travel Agency with a partner, and was responsible for the growth, running and management of the travel agency as well as consulting. Consulted and advised clients on both corporate and leisure travel, including for honeymoons, groups and conferences. Dealt with many wholesalers for car hire, packages, cruises, flights, hotels. Processing & managing all visa & passport requirements and ensuring all visa requirements were met timeously & correctly. Managing client’s frequent flier programmes & ensuring all their specific requirements are met, especially the corporate travelers. Troubleshooting and problem solving when necessary. Processing and managing my own desk with regard to client invoices, their payments & supplier payments, credit card sales and cash flow management. Processing and monitoring of BSP refunds & liaising with the airline’s refund department. Management of 3 staff members. May 2000 – 2006 Independent Travel Consultant at 1. Rica Travel & 2. Destinations Unlimited Responsible for all aspects of travel consulting as above.

Durban Area, South Africa

Sourcing of new clients, visiting clients to attain job spec details, placement and management of adverts and Ad response. Interviewing of candidates, assessment, short-listing and reference checking of suitable applicants. Psychometric testing of applicants using the Thomas International DISC system, analyzing of test results & comparing them to the personal profile of the Job Description. Organizing of client/candidate interviews, follow up with both parties and finalizing placements. Liaising with both the client and the candidate after the placement to ensure both parties there were no issues on either side.

Durban Area, South Africa

Growing the credit card merchant base by meeting clients and signing them up as new merchants. Installation of new machines and training of new merchants. Visiting existing merchants to ensure their credit card machines were functioning properly and solving any problems they may have. Supplying stock for merchant machines. All admin related to this position – time sheets, call sheets, petrol logs etc

Durban Area, South Africa

Duties & responsibilities:As per Renwick Management Services, but on a more junior level.

1987 Bachelor Of Social Science Degree, Social Science

Business Management Diploma

Marketing Strategy & Planning Workshop

Personal Management Diploma

Grade12/Std 10, Matric Exemption

Imm - Institute Of Marketing Mangement, Marketing Management

Postgraduate Diploma, Human Resources Management And Services