Sue Macdonald Email and Phone Number
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I am an experienced administrative support professional with excellent customer service skills and a background in sales. I manage the fine details, anticipate, and creatively solve problems to ensure the team achieves their highest goals. My ability to learn quickly, be intuitive and anticipate needs allows me to make an immediate impact on any organization. I continually seek to learn and grow to overcome obstacles, and I am highly skilled with oral and written communication and detail oriented.
Cooley Dickinson Medical Group
View- Employees:
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Executive AssistantCooley Dickinson Medical Group Apr 2022 - PresentNorthampton, Massachusetts, United States
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Administrative Assistant Level 3Cooley Dickinson Hospital Sep 2020 - Apr 2022 -
Fundraising Inside Sales ManagerThe Yankee Candle Company, Inc. Feb 2020 - Jun 2020South Deerfield, Massachusetts, United StatesManaged sales team of 4 representatives with the territory of $7.5 million covering 25% of total sales for the company that included 60 representatives. • Trained all sales reps in the use of CRM, providing a comprehensive overview of all features and benefits, as well as proper procedures / documentation to ensure accurate, comprehensive analytics.• Designed customer contact strategy that increased responses by 20% using the mobile-friendly booking form and targeted email campaigns. • Coordinated and served as a company representative at trade shows, providing exceptional customer service and top-quality branding awareness.• Developed customer-facing instructional videos for web-based account portal as well as internal videos and standard operating procedures for processes, CRM, and MS Office specific to business to increase productivity. -
Inside Sales Lead FundraisingThe Yankee Candle Company, Inc. May 2019 - Feb 2020South Deerfield, MassachusettsSupervised team of 4 sales representatives with the territory of $6 million while maintaining direct responsibility for $500,000 territory. Managed sales reports for upper management. Trained new sales representatives in CRM.• Maintained sales contracts and assigned territories, ensuring compliance with company and contractual guidelines.• Onboarded new management, trained in CRM, and educated about product fundraising business.• Served as a key member of the task force for the new sales program with increasing profit tier and options of direct to seller product delivery.• Acted as a key member of the task force for improvements to the website to increase search engine optimization.
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Inside Sales Representative Yankee Candle FundraisingYankee Candle Company Jul 2012 - Feb 2020South Deerfield, Massachusetts, United StatesManaged a sales territory of $1.5 million with over 1,000 customers.• Increased sales by 11% from $1.2 million to $1.4 million in the first year.• Provided excellent customer service, resulting in improved retention and return of lost business.• Quickly learned new systems and became an expert at assisting internal and external customers.
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National Sales Representative WholesaleYankee Candle Company May 2011 - Jul 2012South Deerfield, Massachusetts, United StatesOversaw a sales territory of $2 million in the hardware business for hardware buying groups.• Prospected new business and expanded existing accounts.• Coordinated logistics and represented the company at 8 trade shows.• Negotiated contracts at the national level for sale through Do-It-Best to franchise locations.• Created quarterly budget, marketing, and sales promotions and planned demand for the product.
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Executive Assistant To President / Coo / CeoYankee Candle Company Sep 2004 - May 2011Responsible for managing frequently changing calendar and events as well as Board of Directors' materials and meetings. • Advised President / CEO on priority action items by monitoring email, phone, and direct communications with his team providing confidential support.• Coordinated travel logistics both domestic and global.• Acted as the receptionist to President / CEO office answering phones and greeting visitors.
Sue Macdonald Skills
Sue Macdonald Education Details
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University Of Massachusetts, AmherstBusiness Studies -
Suny CobleskillOrnamental Horticulture
Frequently Asked Questions about Sue Macdonald
What company does Sue Macdonald work for?
Sue Macdonald works for Cooley Dickinson Medical Group
What is Sue Macdonald's role at the current company?
Sue Macdonald's current role is Executive Assistant at Cooley Dickinson Medical Group.
What is Sue Macdonald's email address?
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What is Sue Macdonald's direct phone number?
Sue Macdonald's direct phone number is +131668*****
What schools did Sue Macdonald attend?
Sue Macdonald attended University Of Massachusetts, Amherst, Suny Cobleskill.
What skills is Sue Macdonald known for?
Sue Macdonald has skills like Retail, Customer Service, Merchandising, Sales, Inventory Management, Outlook, Powerpoint, Event Planning, Sales Management, Data Entry, Budgets, Microsoft Word.
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Sue MacDonald
Huntsville, Al1e-bind.com
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