Sue Martin

Sue Martin Email and Phone Number

Head of Communications and Engagement @ Citizens Advice
United Kingdom
Sue Martin's Location
Greater Cardiff Area, United Kingdom
Sue Martin's Contact Details

Sue Martin work email

Sue Martin personal email

n/a
About Sue Martin

I'm a successful Head of Communications and Engagement with over ten years' experience in internal and external communications and stakeholder engagement within the public and private sectors. I specialise in and am passionate about internal communications and engagement. A focused, energetic, respectful and impactful leader, I bring strategic thinking and creative ideas and solutions to any team or project and love working at pace in an agile environment. I have significant experience at producing communications and engagement strategies and campaign plans, developing and managing channels and creating clear and impactful narrative. I have a broad set of communication skills, including internal communications and engagement, media relations, external affairs, strategic and crisis comms, content creation and management, web and intranet development, branding, insight and evaluation and event management.My skills include developing a high performing team and working with and providing trusted advice to senior leadership at board level, change and culture comms, embedding corporate values, employee and customer experience, project, budget and governance management.I am a member of the IOIC, am CIM qualified with a MSc in Marketing gaining a distinction for dissertation relating to Internal Communications.

Sue Martin's Current Company Details
Citizens Advice

Citizens Advice

View
Head of Communications and Engagement
United Kingdom
Employees:
5677
Sue Martin Work Experience Details
  • Citizens Advice
    Head Of Communications And Engagement
    Citizens Advice
    United Kingdom
  • Rnib
    Head Of Internal Communications And Engagement
    Rnib Jun 2023 - Present
  • Senedd
    Head Of Engagement Services (Maternity Contract)
    Senedd Jul 2022 - Jun 2023
    Cardiff, Wales, United Kingdom
  • Uk Health Security Agency
    Internal Communications Lead
    Uk Health Security Agency May 2021 - Jul 2022
  • Department For Transport (Dft), United Kingdom
    Recruitment Attraction And Communications Manager
    Department For Transport (Dft), United Kingdom Jun 2019 - May 2021
  • Time 4 Recruitment Solutions Limited
    Communications Manager
    Time 4 Recruitment Solutions Limited Jun 2014 - May 2019
    Cardiff, United Kingdom
    Responsible for the internal and corporate communications for Time 4 Recruitment including branding, social media, website development, PR, content management, merchandise, staff events and engagement, internal newsletter and tenders.
  • The Royal Mint
    Internal Communications And Engagement Manager
    The Royal Mint Nov 2013 - Jun 2014
    Llantrisant
    Responsible for the internal communications to 700 employees including internal printed newsletter, intranet, employee events, reward and recognition scheme, working closely with the Marketing and HR team.
  • Nus Wales
    Campaign & Communications Officer (Maternity Cover)
    Nus Wales May 2013 - Nov 2013
    Cardiff, United Kingdom
    Responsible for communications planning and day to day effective communication with students' unions, students and stakeholders including campaigns, PR, social media, events, communication materials, writing content for newsletters and branding.
  • Time 4 Recruitment Solutions Limited
    Communications Manager
    Time 4 Recruitment Solutions Limited 2008 - 2013
    Cardiff, United Kingdom
    Part time position responsible for the corporate communications including branding, printed materials, PR and tenders.
  • Caerphilly County Borough Council
    Marketing Manager
    Caerphilly County Borough Council 1999 - 2003
    Ystrad Mynach
    Responsible for the development and implementation of communications strategy for the Directorate of Education and Leisure to raise its profile including branding, editing and producing printed newsletter, managing the events service, writing copy for and organising the production of communication materials and staff survey and action group.
  • Cardiff Bay Development Corporation
    Visitor Centre Manager
    Cardiff Bay Development Corporation 1997 - 1999
    Cardiff, United Kingdom
    Responsible for raising the profile of the Visitor Centre and the regeneration of Cardiff's waterfront. This included day to day management of the centre and its team, organising events, giving talks to visitors, project managing its refurbishment including producing interpretative exhibition panels.
  • Visitwales
    Information Development Officer
    Visitwales 1993 - 1997
    Cardiff, United Kingdom
    Responsible for the information development management of events and activities including the development of a new database and the Wales Tourist Board's first website; managing the Tourist Information Centre network Mystery Shopper research programme.

Sue Martin Skills

Customer Service Higher Education Event Planning Nonprofits English Editing Project Management Team Building Leadership Development Management Marketing Strategy Marketing Communications Copywriting Web Marketing Web Content Microsoft Office Microsoft Excel Microsoft Word Microsoft Exchange Microsoft Access Powerpoint Brand Management Corporate Branding Internal Communications Corporate Communications Public Sector Strategic Communications Newsletters Marketing Communications Planning Interviews Social Media Marketing Press Releases Internal Media Relations Facebook Web Content Management Marketing Copy Communications Management Online Marketing Public Relations Event Management Intranet Strategy Content Development Online Communications Publicity Brand Awareness Content Strategy Marketing Communications Planning Campaigns

Sue Martin Education Details

  • The University Of Glamorgan
    The University Of Glamorgan
    Distinction For Dissertation Relating To Internal Communication.
  • Cardiff Met (Uwic)
    Cardiff Met (Uwic)
    Cim Diploma
  • Derby University
    Derby University
    Pgdip Tourism Management
  • Swansea University
    Management Science

Frequently Asked Questions about Sue Martin

What company does Sue Martin work for?

Sue Martin works for Citizens Advice

What is Sue Martin's role at the current company?

Sue Martin's current role is Head of Communications and Engagement.

What is Sue Martin's email address?

Sue Martin's email address is su****@****.org.uk

What schools did Sue Martin attend?

Sue Martin attended The University Of Glamorgan, Cardiff Met (Uwic), Derby University, Swansea University.

What skills is Sue Martin known for?

Sue Martin has skills like Customer Service, Higher Education, Event Planning, Nonprofits, English, Editing, Project Management, Team Building, Leadership Development, Management, Marketing Strategy, Marketing Communications.

Who are Sue Martin's colleagues?

Sue Martin's colleagues are Peter Ridout, Fallon Parker, Paul Cassidy, Constant Bazaverde, Gali Aickelin, Monica Stoker, Anna-Louise Noble.

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