Sue Olsen Email & Phone Number

Orange County, California, United States

Orange County, California Area

Technology Sales Executive, responsible for new consumer business development. Provided Retail and Restaurant expertise for clients and prospects to assist in business transformation through the efficient use of technology solutions.• Responsible for providing direct deal support for retail and restaurant clients. • Responsible for driving strategic solutions with prospects and base customers.• Engaged with customers and prospects on opportunities where retail expertise added value and credibility during the sales process.• Provided thought leadership, guidance and strategies for sales teams selling to retail and restaurant customers and prospects.

Irvine, Ca

Responsible for new business development both within assigned territory and with large named accounts. Solution Selling includes Cloud, Hardware, License and Consulting. • Develop new business opportunities within territory using consultative selling approach. • Responsible for the account plan to drive goal attainment in assigned territory.• Focus on accounts with a long term view of the Client relationship to maintain strong partnerships.• Passionate commitment to customer service and support.• Manage existing customer base with excellent customer relationship skills.

Huntington Beach, Ca

Account Manager for five Premier Regional Accounts. Owned customer relationship and responsible for business growth.• Responsible for all customer interaction and communication for both corporate and franchise partners.• Developed strong business relationships and partnerships with customer accounts.• Trusted advisor to key customer influencers and decision makers.

Irvine, Ca

Managed Program Management team, responsible for supply chain for all food, beverage and packaging programs for Taco Bell. • Ensured uninterrupted supply for products and packaging.• Responsible for Communication to Senior Leadership with all food and supply updates and projects.• Managed relationship with suppliers for programs and projects.

Irvine, Ca

SALES ACCOUNT MANAGER Par Technology Corporation | Irvine, CA | 2002 –2011Owned and managed Customer Relationship. Major customers included Taco Bell, KFC and Carl’s Jr. Ensured Sales growth by providing excellent client support and building strong relationships both with customer and internal teams. • Met or exceeded sales quotas every year.• Received Presidents club (four years) by exceeding sales quota. • Responsible for Customer relationship, working with brand stakeholders to achieve and support customer priorities and projects.• Liaison between internal teams, customer contacts and franchise owners.• Managed pricing and product information to customer contacts and distributors.

Anaheim, Ca

Responsibilities included directing teams to design, develop, implement and support store related point of sale and back office systems for Corporate and participating Franchise restaurants. Managed internal and external resources to complete projects and services ensuring completion on schedule and within budget constraints.

Irvine, Ca

SENIOR MANAGER, OPERATIONS SERVICESTaco Bell | Irvine, CA | 1996 - 2000Responsible for Point of Sale Hardware and Software Technology for 3000+ corporate and franchise locations for operations services within Taco Bell brand.• Provided Operations Support for Point of Sale Hardware and Software. • Provided internal and external coordination with technical resources, operations, vendors and franchise teams.• Project management of Point of Sale and related restaurant systems projects. • Managed Data Management team and implemented new process to update restaurant level data from enterprise. .

Responsibilities included overseeing the design, development, implementation and support of store related point of sale and back office systems for Corporate and participating Franchise restaurants. Managed projects to ensure they were completed within budget and on schedule.