Dynamic leader with extensive experience in energizing, motivating, and transforming service organizations in the insurance industry. Specializes in leading people through change while maintaining engagement and quality. Known for developing strong partnerships internally and externally. Proven ability to drive performance and employee development. Having grown up in Green Bay, Wisconsin as an avid Packers fan (aka Cheesehead), the focus is finding the best way a team can work together and win in our market. Using Lean leadership and continuous improvement tools sets the team up to be highly engaged in working together to improve the customer experience.
Listed skills include Insurance, Change Management, Operations Management, Mentoring, and 19 others.