Sue Oxley Email and Phone Number
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Dynamic leader with extensive experience in energizing, motivating, and transforming service organizations in the insurance industry. Specializes in leading people through change while maintaining engagement and quality. Known for developing strong partnerships internally and externally. Proven ability to drive performance and employee development. Having grown up in Green Bay, Wisconsin as an avid Packers fan (aka Cheesehead), the focus is finding the best way a team can work together and win in our market. Using Lean leadership and continuous improvement tools sets the team up to be highly engaged in working together to improve the customer experience.
Massmutual
View- Website:
- massmutual.com
- Employees:
- 7732
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Senior Director, Di ClaimsMassmutual Apr 2018 - PresentSpringfield, Massachusetts AreaManage a team made up of Nurse and Vocational Rehab Consultants, who support DI Claim Examiners. Utilize problem solving and experimentation to look for ways to continuously improve processes. Focus on career development for my team.
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Senior Director, Executive Group Life Post Sale OperationsMassmutual Jun 2012 - Apr 2018Springfield, Massachusetts AreaManage a team focused on servicing high net worth clients who have life insurance purchased through their employer, providing end-to-end service including new business, billing, transaction processing and a self contained call center.
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Director, Life & Annuity Insurance OperationsMassmutual Financial Group Oct 2005 - Jun 2012Enfield, CtLed a team of Annuity Post Issue associates who processed financial and non-financial transactions for variable and fixed annuities. In addition, responsible for a team that administered 403(b) TSA contracts. Led both the Owner/Beneficiary team and the Variable Products team in Life Client Services. Was selected to be a Business Change Agent for Wave 0 of the MassMutual Way, bringing Lean foundations to Life Post Issue.
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ManagerTravelers Apr 2004 - Oct 2005Hartford, Connecticut AreaManaged Annuity New Business and Annuity Payment Services. -
ManagerPhoenix Life Insurance Company Oct 1983 - Apr 2004Greenfield, Ma; Enfield, CtManaged Group Medical Claims, Variable Life & Annuity Call Center and Life New Business. -
Team LeaderGe Finance Jan 2002 - May 2003Enfield, CtManaged a Long Term Care Claims Team of 22 associates. Became Six Sigma Green Belt certified.
Sue Oxley Skills
Sue Oxley Education Details
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Business Administration And Management, General
Frequently Asked Questions about Sue Oxley
What company does Sue Oxley work for?
Sue Oxley works for Massmutual
What is Sue Oxley's role at the current company?
Sue Oxley's current role is Senior Director, DI Claims at MassMutual.
What is Sue Oxley's email address?
Sue Oxley's email address is so****@****ter.net
What is Sue Oxley's direct phone number?
Sue Oxley's direct phone number is 1-413-237*****
What schools did Sue Oxley attend?
Sue Oxley attended Isenberg School Of Management, Umass Amherst.
What are some of Sue Oxley's interests?
Sue Oxley has interest in Kids, Cooking, Electronics, Home Improvement, Reading, Sports, Home Decoration.
What skills is Sue Oxley known for?
Sue Oxley has skills like Insurance, Change Management, Operations Management, Mentoring, Coaching Staff, Written And Oral Presentation Skills, Process Improvement, Leadership, Life Insurance, Management, Claim, New Business Development.
Who are Sue Oxley's colleagues?
Sue Oxley's colleagues are Lamar Fillmore, Jack Kennedy, Beth Beebe, Lynna Ulibarri, Kailey Micelotta, Alexander M., Christopher Hopkins.
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