Sue Pham Email & Phone Number

Sydney, NSW, AU

• Manage commercial, contractual, operational, and ethical risks arising from contracts and supplier engagements and oversee governance of supplier performance.
• Identify and manage commercial, contractual, operational, and ethical risks to minimise negative impact to category objectives while encouraging opportunity and innovation.
• Develop and implement robust Facilities Management sourcing and category strategies based on market research, intel, and stakeholder requirements to drive efficiencies and achieve value for money.
• Develop and execute negotiation strategies and lead negotiations on complex, high impact, and challenging supply arrangements.

• Transitional support of new contracts and operational change for functional delivery model.
• Assist with the transition-in of all new contracts and contractors through administration support.
• Provide contract administration support to Property Operations management team for Technical Contracts and service agreements.
• Maintain and update contract register, and work closely with finance team to inform of all variations and total contract spend.
• Assist with all Procurement through scoping of requirements, tender preparation, and development through to contractor award.

Sydney, New South Wales, Australia

• Lead and assist the team (40) to recognise the VIP guests and deliver an exceptional customer experience. Delivered a premium personalised services.
• Supervise, guide, and encourage accountability in the daily operations.
• Motivate and engage the team to continuously deliver memorable guest experiences in line with Sovereign principles and The Star service culture.
• Responsible for involvement in the forecasting, budgeting, P&L responsibility, food & labour costs and VOE.

Advanced Certificate, Procurement And Supply Operations

Bachelor'S Degree, Hotel Management

Advanced Diploma, Hospitality Management

Bachelor'S Degree, Business Management