Sue P. Email & Phone Number

Newport Beach, Ca, Us

Washington, District Of Columbia, United States

♦️ Actively participate in Organizational Change Management activities to include communications, training and instructional design.♦️ Integral part in testing approved user stories based on PA test data. Providing analysis and recommendations on how processes can be improved.♦️ Performed data cleanup, data validation and extensive data-mapping based on migration activities. This included program area reviews to mitigate challenges and roadblocks during data migration.♦️ Support in the Governance Committee to assist with strategic decision-making and cross-functional collaboration.

Chicago, Illinois, United States

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. A diverse organization of over 300,000 team members in nearly 50 countries. ♦️ Conducted requirements gathering to determine business goals, areas for improvement, and assisted in system configuration implementation of Salesforce platforms.♦️ Interacted with client business users, project stakeholders, and implementation team members for user story creation, grooming sessions, and technical presentations.♦️ Defined project roadmaps and process maps in accordance with project management framework standards and procedures.♦️ Surveyed existing technology infrastructure and systems to form a high-level view of present capabilities and future opportunities for improvements in CRM functionalities.♦️ Served as Data Migration Lead in managing all data migration processes from legacy CRM into Salesforce of over 6 million records and over 25 objects.♦️ Created test scripts; execute unit, integration, and user acceptance testing to meet business needs.♦️ Provided strategic and improved database solutions, including security settings, user profiles, custom fields, custom objects, page layouts, and validation rules.♦️ Performed analysis on scope change requests and documented changes to requirements and data mapping.♦️ Created training materials for end users on technical instructions before transitioning into Hypercare.

Chicago, Illinois, United States

Actively involved in team-building projects and gaining hands-on Salesforce experience while building a network with over 900+ aspiring Salesforce professionals. As a Salesforce Certified Administrator, I can serve as a key team member and participate in professional development topics as it relates to administrative responsibilities. I've also utilized my skills using NPSP to better understand the full stages of planning, development, and implementation of business processes with specific solutions in our org. ♦️ Participated in Live Workshops and engaged in Professional Development Topics such as understanding how to develop effective and efficient solutions for specific use cases and best practices for business process implementations to become a high-quality Salesforce Professional and employee. ♦️ Combined strategic thinking with solid operational execution and extreme discipline to detail in gathering client requirements, upholding the main objectives, and presenting solutions to the client. ♦️ Contributed to basic administrative functions including security settings, user account, profile maintenance, custom fields and objects, page layouts, validation rules, and importing clean data to ensure data integrity. ♦️ Identified and implemented data integration and automation including setup of email templates and alerts, utilizing process builders and flows to solutions for specific business needs. ♦️ Created reports and dashboards by delivering effective KPIs through the platform to help make effective decision making for Stakeholders.♦️ Coordinated and provided end-user training documentation with In-app Guidance prompts and walkthroughs, tutorial videos, and live demo materials to help strengthen user adoption.♦️ Collaborated within Salesforce study groups in preparation for Salesforce Platform App Builder and Advanced Administrator Certifications.

Chicago

Brinks Gilson & Lione (BGL now Crowell & Moring) is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, and transactional and corporate matters. At BGL, I was part of the Accounting/Billing team where I specialized in accounting and finance management, generated reports and dashboards, and improved business processes. ♦️ Assisted in monthly Financial Statements, reconciled complex fixed asset accounts, generated ad hoc reports, and present data management reports to upper management in accordance with GAAP.♦️ Implemented new automated changes with our AP team members to improve the efficiency of accounts payable processes, verifying data and approvals of payments.♦️ Designed, developed, and maintained over 100+ Client Scorecard dashboards with a new way of presenting quarterly key statistics, historical data, and performance metrics to our Shareholders.♦️ Established and maintained a comprehensive master database on over 500+ client discounts/fixed fees agreements that include an itemized pricing list of application filings and clients’ performance summary.♦️ Collaborated closely with our Marketing department and Executive Committee to help identify and communicate data-driven insights that allow them to make informed decisions by providing financial support on client RFPs (request for proposal) and KPIs (key performance indicators).♦️ Produced a high-level overview of profitability analysis reports to help our Partners easily compare, review and assess their performance levels and translate them into optimal business solutions. ♦️ Performed fixed asset data management tasks, including data imports and mass updates on all newly acquired fixed assets unto Sage Fixed Assets, and continuously monitored data quality and integrity.

Chicago

Dragon boat racing is the fastest growing water sport in the world. Helping to drive that expansion in North America is Great White North (GWN) Dragon Boat, the continent’s largest, full-service dragon boat racing company. Each year, GWN produces more than 40 dragon boat events including Major League Dragon Boat (MLDB), a series of eight premier dragon boat events. Collectively, I was an integrated part of the Marketing team that helped raise millions of dollars for community and charitable partners, offered start-to-finish event management services, corporate team-building experiences, social marketing initiatives, premier training camps, and equipment sales and leases.As a contracted Marketing Director-Midwest Market, my responsibilities included:♦️ Recruited over 60 participants and developed new participation in the Inaugural 2013 Chicago International Dragon boat race. ♦️ Engaged and supported new corporate team development and implemented a program to achieve 97% of growth targets. ♦️ Worked with charitable partners within the Greater Chicago areas and its volunteers to engage key stakeholders, vendors, and supporters to both participate and fundraise.

Chicago, Il

Locke Lord is a full-service law firm with global reach that ranks among The American Lawyer’s top U.S. law firms, has earned a solid reputation in complex litigation, regulatory and transactional work. At Locke Lord, I helped transition the Accounting/Finance teams between locations in Chicago to Dallas, improved accounting procedures and coordinated the workflow of financial processes while in the process of a merger. ♦️ Updated and reconciled all Partners’ Retirement Plan investing transactions in preparation for distribution of yearly Schedule K-1s.♦️ Handled all state sales/use, head, business personal property, commercial taxes for all offices located in California, New York, Illinois and Georgia.♦️ Coordinated and assisted with volume discounts and appropriate application of client discounts on invoices. ♦️ Assisted the Controller and CFO with Financial Statement preparations, managed the workflow for the accounting department while in the process of a merger.♦️ Scheduled various monthly and quarterly meetings between Finance teams in on-site/off-site locations to assist with discussions of proper work flow, team efficiency and improvements in accounting procedures. ♦️ Handled and managed travel plans, reviewed and approved filed expense reports in a timely manner and composed confidential correspondences.

Chicago

♦️ Created daily fee income/cash analysis reports for our company’s Board of Directors and Controller.♦️ Handled large volumes of cash collections and disbursements including clients’ trust retainers and partners’ investments.♦️ Performed bank reconciliations and account reconciliations on a monthly basis. ♦️ Prepared and posted numerous journal entries to assist with month-end closing. ♦️ Managed ongoing support request, troubleshooting processing issues and administrative needs of Elite 3E users.

Badges: 300+, Salesforce Crm

🎓 4 Certifications 👩🏼‍🌾 3 x Triple Star Trailhead Ranger 🥇 5 SuperBadges 🎊 300+ Badges 𝐂𝐨𝐮𝐫𝐬𝐞𝐬: 📚 Trailhead Virtual Bootcamp for New.

Career Launch Accelerator, Salesforce Platform App Builder

-Created the following Platform Apps: Resume Management Recruiter Management Jobs App/Jobs Console

Salesforce Platform App Builder Certification Courses

Salesforce Lightning 2020 Certified Administrator Courses

Bachelor Of Science - Bs, Accounting And Marketing, Minor In Entrepreneurial Studies

Activities and Societies: UIC Accounting Club, American Marketing Association, Collegiate Entrepreneurial Organization, Asian American.