Joining an exciting organisation driving the international recognition of our region as a top-tier destination for technology firms looking to establish, grow and cluster, for highly skilled workers looking for a rewarding career with a strong purpose and a rich quality of life, and for businesses and investors seeking the next high-value sustainable opportunity.

I working within the Marketing & Communications Team to promote the services, grant and growth opportunities and information to the business community. The New Anglia Growth Hub provides access to a range of advice and services for businesses both new and well-established. The Growth Hub prides itself on providing the best information and support to all businesses who wish to grow in East Anglia. Covering many industry sectors from small to large business support and grants are available to assist with these requirements and we endeacour to help companies make the most of these opportunities. The events post is a new position to help create a framework of events and activities to help companies learn more about the services we can offer, grants and revenue streams available. To do this we continue to develop, provide and support relevant industry and skill specific workshops, presentations and events. Our aim is to increase the growth of East Anglian business and ensure their continued success by increasing their knowledge base and access to funding options and support services.

New appointment as Marketing Manager for EXF Fitness assessing, planning and implementing new marketing strategy to take the company forward, increase brand awareness, sales and collaborations. Also to look for new business opportunities utilising the companies skills and facilities outside of the main stream of its day-to-day business.

The prime objective of the position is to manage and generate new business opportunities for the commercial side of the college. This ranges from events, catering, cafes, restaurants, floristry, salons, hairdressers, gym and fitness facilities, venue and location hire. Reviewing all these areas and making them profitable and commercially viable whilst still enabling the students to gain real work experiences within these areas. I am currently undertaking full business analysis of the different areas section by section. Initial findings have lead to the review of the events, venue hire and use, catering and catering outlets. These areas require changes in management processes and procedures, developments in the delivery of the product and service, marketing strategies for increase of current business, identification and planning for new opportunities including working with all the areas in the college and new partner organisations. Since joining my primary activities have included:- Business analysis on several key areas - Identified new areas for revenue generation and cross curriculum working- Establishing justifiable business plans, cost identification and strategies - Observed, consulted and worked alongside the staff and students involved- Have direct responsibility for and management of apprentices and senior management - Identified and arranged delivery of training needs- Developed internal and external partnerships- Designed, reviewed, implemented and assessed new procedures, processes and documentationKey achievements so far include: Developed relationships with TV companies, local government, commercial and private for venue hire and events management and production both on and off site, providing services from flower, filming, animation, hosting, catering, service and staging management and delivery.Managed events for the local Mayor and other companies and organisations ranging from 200 to 30 people.

To assist the UK Marketing Manager with a vast variety of tasks for 3 different divisions in the UK and Rest of the World, when required. Basic tasks included activities such a: enquiry responses, email account management, arranging meetings, minute taking, travel arrangements, stock management, invoice and budget updates, logistics for exhibitions (UK and overseas), keeping media lists and archives up to date, technical and sales materials collation, design, production, proofing, printing and distribution, development and continuation of monthly e-news letter, website and intranet updates, management, liaison, development of the PR/PR agency and PR evaluation, writing some smaller PR inhouse, design and ordering of promotional items, exhibition and events management, including the Smoke Roadshow (a series of live fire demonstrations and CPDs in three UK cities) and execution of an interactive stand at EcoBuild, the UK’s largest building services exhibition, which included working systems and product launches. The role has now developed due to a company restructure. I now assist not only the UK and Ireland Regional Marketing Operational Manager (previously the UK Marketing Manager), but in addition assist and support the global Product Marketing Operational Managers for both Fans and Fire Safety Products as well as directly reporting to the Marketing Communications Director for the Group.

My responsibilities included the purchasing of interior fabrics, furnishings and all uniforms for all ships in the fleet. Part of my position was a comprehensive review of uniforms, suppliers and associated purchasing procedures for uniforms, working with the Housekeepers, Fleet Hotel Manager and Operations Directors, including on-board testing before fleet role out. Day to day duties included administration of ship turnarounds security lists, loading lists, off load lists, collections, deliveries, warehousing, ships orders and processing, and duties shore side for ship turnarounds when on duty when the ship was loading in port. Due to the nature of cruise ships working 24 hours a day, 7 days a week, 365 days a year, and weather or mechanical issues can all effect ships itineraries, requirements and performance, so being flexible, forward thinking and proactive in case of last minute changes was important. I worked with all levels of management both on and off of the ships and very closely with my team members to fulfil all requirements, on time to tight deadlines and tightening budgets.

Maternity Cover Contract. Working directly for HR Director for Hutchison Ports UK, this is a strategic role within the HR team. I was responsible for producing and reviewing quality management tools and services for HR related processes and procedures. This included production and circulation of Standard Operating Procedures, audit trails, weekly and monthly metrics production for the UK Executive team along with Hong Kong headquarters and control and monitoring of the organisational performance management process data. Updates to the Intranet and creating an online HR professional library, management of recruitment authority forms and international diary management and PA duties were also part of the role.

Reporting to Partner/Director of Marketing I was responsible for managing/coordinating marketing programmes across The MLM Group, consisting of 3 divisional businesses; MLM Consulting Engineers, MLM Environmental and MLM Building Control. My primary focus was on developing the brand to support the delivery of the MLM Group’s vision and strategy of rapid expansion of the businesses and their geographical presence. Some of my key achievements included on-going community and schools involvement programme, consolidating the processes, procedures and corporate identity of the different business unit, developing internal and external communications activities including brochures, technical documentation, information sheets and CMS restructure and training, internal newsletter and development of centralised photographic and image library. I worked on and developed strong links with local printers, designers and agencies, again working on and executing the tender process for these services.

Connexion Suffolk is a careers, guidance and information provider for 13-19 year olds throughout Suffolk. In my role I worked closely with the Communications Development Manager to research, produce, update and proof publications and websites for young people, their parents and Connexions staff. I worked on briefs and the tender processes both for designers and printers and establishing sustainable and reusable radio advertisements for particular topics and developing a PR strategy for all the regional localities. The crucial element of all the marketing communications materials was the interaction and consultation with young people in the development of these materials, in content and design and establishing their feedback post release in order to improve and develop for the future.

As a direct report to 2 Senior Account Directors, covering over 20 accounts, including major developers such as Rydon Homes and Persimmon Homes, I was responsible for client liaison, and customer care. I managed the briefing process for designers, artworkers and printers amongst others, proofing, some copy writing and preparation work, along with delivery and communication of time and costing schedules for all aspects of the design and production processes.

Working with the Brand Manager and Director of Marketing within the Group Marketing and Communication team, my key responsibilities within this role covered projects including: advertising and logo administration, administration of the company suggestion scheme, certificates database, and six months cover of the exhibition officers role. My primary project was to bring the migration of the Pitman Qualifications brand, documentation, clients, processes and procedures in to line with the City & Guilds practices. The process was not just to manage the physical brand migration, but also to manage the internal and external cultural change that was required to ensure full adoption by staff, centres and end users. This also required understanding of international brand perceptions and issues as well. To assist with the communication of the migration both internally and externally, workshops, presentations, letters, manuals, brochures, advertising, integration of computer systems, development of new forms, processes and procedures, and other system developments were used.

Working with the Brand Manager within the Group Marketing and Communications team I was responsible for developing strong working relationships with both internal and external clients/organisations which is crucial to the overall success of the Key Skills Competition project. Development and management of the project alongside the Brand Manager and NVQ Assesors for the competition and interactive section of the stand, stand design, scheduling, competitors training and briefing, staff and volunteers briefings, logisitics, contingency planning and risks/issues management were fundamental and regular activities of the role. Development of specific brochures, letters and documentation as well as advertising for the event were also key, working with both in-house and external designers and copy writers. In addition, I was also in charge of maintaining financial records and budgets, including grants, printing and design costs.