Sue Taylor Email and Phone Number

Fitness Industry Outreach and Event Support

Design and delivery of a range of training programmes applicable to all employees. Examples included Sales Training, Customer Service, Presentation Skills Training, Assertiveness and the company induction.Design training programmes that were applicable to all roles across the business, ensuring the training offered was aligned to business objectives and outcomes of staff performance as identified by appraisals and work reviews.Produce a range of update and evaluation reports to senior… Show more Design and delivery of a range of training programmes applicable to all employees. Examples included Sales Training, Customer Service, Presentation Skills Training, Assertiveness and the company induction.Design training programmes that were applicable to all roles across the business, ensuring the training offered was aligned to business objectives and outcomes of staff performance as identified by appraisals and work reviews.Produce a range of update and evaluation reports to senior management providing information regarding targets met and achieved, budgets maintained and overall training satisfaction. Show less

Design and delivery of the brand training programme applicable to the re-branding of bars and restaurants across the UK.Responsible for designing a range of theory/interactive training programmes delivered regionally to large groups of staff involved with the re-branding of restaurants. Monitoring and measuring the impact of training and providing a comprehensive review and evaluation to site managers and regional managers post opening.