Sue Wheatley Email and Phone Number
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Current Role - IT Change Manager & Governance - Britvic FTC ends 24th April 2020 A capable and effective IT professional with over 25 years’ experience who boasts an exemplary track record of delivering process transformation within global organisations. Experienced in the design and implementation of high quality processes in order to achieve tangible business benefits which drive best practice and maximize profitability. Offers a comprehensive end-to-end understanding of the transition process and advanced skills in problem solving, decision making and communication. Demonstrates the utmost diligence in all tasks and the ability to respond swiftly to changing business needs. Combines strong technical knowledge with commercial acumen to achieve tangible business benefits which add overall value. Mainframe skills include that of Systems Programmer, RACF Admin, Change, Problem & Incident Management, Compliance & Audit to list but a few.Brief summary of recent project. Accountable for the integration management and strategic development of a Customs Compliance project to ensure all data is available for delivery to HMRC for export and Import Duty Relief and ensure all organisational objectives are achieved
Dogs Trust
View- Website:
- dogstrust.org.uk
- Employees:
- 673
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Volunteer StaffDogs Trust May 2023 - PresentKenilworth, England, United KingdomFoster Caring for Puppies/Dogs -
Volunteer StaffDogs Trust May 2023 - PresentKenilworth, England, United KingdomFoster Carer for Puppies/Dog -
It Change Manager, Governance & Software License Management - Contract End December 2019Britvic Soft Drinks Limited Apr 2019 - Jul 2023SolihullAs Change Manager I own the Change Management lifecycle which includes coordinating and managing changes across the enterprise for multiple applications across various portfolios. The changes can be inclusive of application updates, operating system patches, security improvements, hardware upgrades, projects and programs. This position also works closely with key internal stakeholders and third-party suppliers to ensure an effective change management process exists within Britvic. Key Responsibilities:. ServiceNow software of choice for Britvic. Writing reports using ServiceNow.· Manage the day to day running of the Change Management process including management of weekly approval boards (CAB & TAB) and activities to ensure that the change pipeline remains healthy;· Provide management reports on a monthly / periodic basis for all areas of responsibility;· Manage relationships and coordinate work between different teams at different locations;· Identify opportunities for improvement to the process and continually work towards making improvementsto the change management process;· Maintain Policy, Process and Work Instruction documentation related to the Change Managementprocess;· Provide training to stakeholders within Britvic related to the Change Management process. -
Prince2 Project Manager And Compliance ConsultantJlr Aug 2013 - Nov 2015West Midlands• Accountable for the integration management and strategic development of a Customs Compliance project to ensure all data is available for delivery to HMRC for export and Import Duty Relief and ensure all organisational objectives are achieved • Undertaking extensive analysis of existing working practices and procedures to develop detailed project, quality and communications plans as well as the RAID register• Developing, implementing and managing processes, controls and procedures to effectively manage and control risk and ensure compliance with governance standards whilst delivering a robust accreditation service for JLR’s Customs Compliance Department. • Building and maintaining strong relationships with suppliers and key stakeholders. • Forecasting resource and budgetary requirements, implementing and monitoring key performance indicators and financial metrics to ensure the integration project runs to plan and to control operating costs• Managing, training and developing a multi-disciplined team of personnel within a mainframe legacy environment to ensure they remain motivated to achieve quality targets and deadlines• Reviewing project performance to develop key reports and recommendations for verbal and written presentation to the senior management team and key stakeholders
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Uki Shared Services Compliance ConsultantIbm Strategic Outsourcing Delivery Feb 2010 - Aug 2013
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Global Controls & Compliance ConsultantIbm Global Services Sep 2005 - Aug 2013Provide leadership and 'world class' expertise to Global Compliance and Controls team. This leadership includes WW travel to the IBM centres where I can, if required, deliver education to a classroom or on a one to one basis. Work for extended periods at the WW centres.Process development, implementation, Project Management at both local and WW level.I frequently travel in support of engagements and peer reviews to assist and lead teams involved. Issue and Risk Management form a large part of my current role, following defined procedures and ensuring defects are clearly reported and tracked to closure. I am the recognised primary subject matter expert for Audit within my current team. Also I am required to drive line management and process owners to maintain a satisfactory controls posture this can be a local business line or again WW.Reporting requirements are to senior managers and exec level both within country and WW. This reporting would also cover ‘first alert’ information.Export Regulations, Data Privacy, EU regulations reviewed as part of ‘Off Shoring’ to WW Delivery CentresIssue and Risk Management -
Compliance & Controls ConsultantIbm Uk Ltd. 2003 - Aug 2013 -
Uk, Ireland And South Africa It Delivery Business Controls, Compliance And Audit Support ManagerIbm Global Services Feb 2002 - Aug 2005UK, Ireland and South Africa Quarterly Management Self Assessments (MSA). Support for the accounts (internal and external customers) during the MSA.KPI (Key Point Indicators) reporting and compliance to Senior Exec level. Assisting external IBM and Internal IBM accounts with queries and value add i.e. Supplying skills and resource to assist account reach desired RAG status.Attendance at monthly compliance meetings to senior exec level, to report on Compliance Posture, Audits etc. Project Manager for Compliance Improvement project for the IBM IDC's (IT Delivery Centres) which are based around the globe. This has required me both to support onsite and remotely the delivery of a Compliance Management System in readiness for both internal and corporate audits.Member of Audit Office both for internal and external audits, both SAS70 and Sarbanes-Oxley. Provide compliance support and guidance for all Business Control Reviews and Corporate Audits. IT Issue and Risk Management to Exec Level.Provide support for Sarbanes Oxley submission for UKISA IT Delivery.Identify control exposures, and ensure corrective action plans are identified and implementedProvide audit support to all account and achievement of 'sat' ratings.Run the Weekly and Monthly Management SystemTeam management across Region (UK, Ireland and South Africa).Provide Reports for Region to EMEA on a Monthly basisGood communication lines with SO BC and EMEA teamsAct as the prime engagement with the SO engagement teamsManagement of budgets, cost case etc
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Frequently Asked Questions about Sue Wheatley
What company does Sue Wheatley work for?
Sue Wheatley works for Dogs Trust
What is Sue Wheatley's role at the current company?
Sue Wheatley's current role is Multi Skilled IT Professional Available for new challenge.
What is Sue Wheatley's email address?
Sue Wheatley's email address is su****@****ibm.com
What skills is Sue Wheatley known for?
Sue Wheatley has skills like Risk Management, It Service Management, Incident Management, It Outsourcing, Governance, Information Technology, Itil, Business Process, Disaster Recovery, Service Delivery, It Strategy, Project Management.
Who are Sue Wheatley's colleagues?
Sue Wheatley's colleagues are Sarah Wright, Estelle Morton, Laura Parry, Susan Embleton, Michelle Kimber, Danni Henley, Katie Wright.
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