Sue Willman, Pharm D

Sue Willman, Pharm D Email and Phone Number

Customer Success Officer @ Ōmcare
Minneapolis, MN, US
Sue Willman, Pharm D's Location
Minneapolis, Minnesota, United States, United States
Sue Willman, Pharm D's Contact Details

Sue Willman, Pharm D work email

Sue Willman, Pharm D personal email

n/a
About Sue Willman, Pharm D

Highly dedicated senior executive with strong sense for general management, business strategy and marketplace factors related to healthcare products and services spanning 30 plus years, including risk adjustment, population health analytics, analytics as a service, value based care models, case and disease management, wellness, home monitoring, medical device, consumer directed medication adherence and pharmacy benefit management.Ability to combine "big picture" thinking with insight for infrastructure required to develop, market, sell, implement and manage targeted product and/or service supported by consistent history of exceptional performance and recognized, proven business and staff leadership.KEY AREAS OF EXPERIENCE• Start up/transformative initiative (x4)• Merger and Acquisition• Business/Product Planning & Development• Business & Customer Requirement Analysis• Product/Program Development & Management: Excellent ability to interface with all functional areas, including finance, legal, regulatory, clinical, quality, reimbursement, sales, operations, customer/account management, manufacturing, supply chain, technical staff (system, software & hardware engineers, database & network administrators, system & verification testing)• Organizational Planning• International (Canada, Europe & Asia/Emerging Markets)• Vendor Contract Negotiation & Management• Process Development & Execution• Operations: Account Management, Implementation, Training Development & Execution, Data Management, Customer Analytics & Reporting, Patient-directed Campaign Management, Fulfillment/Distribution, Customer/Consumer Support, Contract Development & Administration, Invoicing, Forecasting, Supply Chain Management• Ability to work with different stakeholders in varying responsibilities and business relationships, including consumers/patients, providers, business administrators, manufacturers (drug & medical device), payers (managed care, Blues, self-insured Employers, government) and regulatory requirement (ACA, HIPAA, FDA, TuV and TPD)

Sue Willman, Pharm D's Current Company Details
Ōmcare

Ōmcare

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Customer Success Officer
Minneapolis, MN, US
Sue Willman, Pharm D Work Experience Details
  • Ōmcare
    Customer Success Officer
    Ōmcare
    Minneapolis, Mn, Us
  • Athenahealth
    Vp Care Collaboration
    Athenahealth Jun 2023 - Present
    Boston, Massachusetts, Us
    athenahealth partners with healthcare organizations across the care continuum to drive clinical and financial results. As VP Care Collaboration, I will develop new services to support provider customers and the patients they serve with care management solutions.
  • University Of Minnesota - Carlson School Of Management
    Carlson School Executive Educators Network
    University Of Minnesota - Carlson School Of Management Mar 2020 - Present
    Minneapolis, Mn, Us
  • Owlytics Healthcare
    Advisor To The Board
    Owlytics Healthcare May 2020 - Present
    Ramat Gan, Center, Il
  • Exl
    Svp & Gm Data & Analytic Services
    Exl Jul 2019 - Aug 2022
    New York, Ny, Us
    Recruited to be part of senior leadership team to help shape the healthcare vertical. Wore many hats, contributing to the development and execution of the EXL Health strategy, the EXL Health brand creation and marketing approach, clinical services management, pioneering of digital capabilities within the healthcare value proposition, all while leading the Data & Analytics products and services portfolio (population health analytics, value based care analytics, risk adjustment and data and analytics services). Overall, leadership team achieved10% plus revenue growth while maintaining targeted profitability. Also served as a member of the EXL Operating Committee, driving several important EXL wide initiatives. Markets served included payers, health systems, providers, PBMs and Life Sciences.
  • Medtronic Diabetes
    Vp Global Integrated Care Solutions
    Medtronic Diabetes May 2016 - Mar 2019
    Focused on bringing innovation to diabetes chronic condition management and reimbursement models. Currently focused on building out globally new outpatient diabetes specialty clinics that deliver superior outcomes at equal or better cost by leveraging an integrated practice unit, multi-disciplinary approach using enabling technology and a unique one-stop shop, welcoming patient experience.
  • Optum
    Vp International Global Health Products
    Optum Mar 2015 - Apr 2016
    Eden Prairie , Mn, Us
  • Optum
    Service Delivery Lead Optum Market For Medicare
    Optum Mar 2014 - Mar 2015
    Eden Prairie , Mn, Us
    Oversee all aspects of start-up Medicare exchange operations (call center operations, credentialing, training, analysis & reporting, supporting the sale of multi-carrier health plans to consumers via employer group transitions, via affinity partners (financial services, retail pharmacies, banking) or direct to consumer.
  • Optum
    Vp, Wellness Products/Business
    Optum Apr 2011 - Mar 2014
    Eden Prairie , Mn, Us
    Strong business, product and leadership management skills recognized and requested for business experiencing exponential growth ($210M) of core products (coaching, biometrics, health promotion, fitness), as well as new business development opportunities (onsite clinics, onsite fitness). Accomplishments include:• Business stabilization, resulting in first year of profitability, followed by a second, consecutive year**Exceeded 2013 budgeted revenue by 6%; 18% increase over 2012 primarily via fitness center acquisition**Exceeded 2013 budgeted profitability by 48%; 68% increase over 2012 primarily via strong operational and expense management
  • Optum
    Vp, Disease Solutions Products
    Optum Nov 2009 - Apr 2011
    Eden Prairie , Mn, Us
    Business management responsibilities expanded from Case Management to overall Disease Solutions suite (Case Management, Disease Management and Gaps in Care program for consumers and physicians); $500M in revenue.
  • Optum
    Sr. Director, Case Management
    Optum Nov 2007 - Nov 2009
    Eden Prairie , Mn, Us
    Business dynamics and resultant organizational changes coupled with recognition of strong leadership and people management skills led to assignment of $200 million plus P&L. Main accomplishments included development of stable team with clear defined roles and responsibilities, as well as enterprise strategic leadership of Transitional Case Management redesign initiative (post-hospital discharge), including definition and deployment.
  • Medtronic
    Sr. Marketing Manager
    Medtronic 2001 - 2007
    Minneapolis, Mn, Us
    Day-to-day program management responsibilities for remote home monitoring for implanted cardiac devices, including interfacing with product development for future feature and market release requirements. Other responsibilities included coordination of demand forecasting, product and supply chain management for external instruments.Original role centered around building business operations infrastructure for new start-up implanted device home monitoring business. Established operations infrastructure from the ground up, including newly formed Account Support organization responsible for contract administration, order management, invoicing and customer (provider and patient) support via custom-built business operations system. Additionally selected by senior management to provide strategic client management for VA, spearheading customized product requirements, training and corporate contracting specific to federal acquisition regulations.
  • Medadvisor (Schering-Plough)
    Vp Business Operations
    Medadvisor (Schering-Plough) 1997 - 2000
    Broader role awarded due to demonstrated customer management skills, cross-functional leadership capabilities and understanding of outsourced operational components, including sophisticated modeling and analytics and database management. Direct accountability for account and vendor management (marketing/PR, data processing, intervention strategy application, call center, fulfillment, analytics and reporting).
  • Pcs Health Systems
    Various
    Pcs Health Systems Dec 1992 - Oct 1997
    Us
    Started as a clinical pharmacist performing drug utilization review, patient/physician profiling, formulary management and therapeutic guideline creation. Moved on to account management and then to product and business development when company was purchased by Lilly, with focus on retail pharmacy therapeutic interchange program.

Sue Willman, Pharm D Skills

Leadership Wellness Team Building Contract Management General Management Case Managment Health Economics Medicaid U.s. Health Insurance Portability And Accountability Act International Sales Medicare Product Planning Clinical Research Business Development Business Analysis Utilization Management Vendor Management Healthcare Strategic Planning Product Design Strategy Tech Savvy Case Management Customer Management Healthcare Information Technology Cross Functional Team Leadership Product Management Managed Care Program Development Contract Negotiation Diabetes Business Process Improvement Management Wellbeing Product Development Informatics Project Management Third Party Vendor Management Product Launch Healthcare Industry Healthcare Management Healthcare Consulting Hospitals

Sue Willman, Pharm D Education Details

  • Creighton University
    Creighton University
    Pharmacy

Frequently Asked Questions about Sue Willman, Pharm D

What company does Sue Willman, Pharm D work for?

Sue Willman, Pharm D works for Ōmcare

What is Sue Willman, Pharm D's role at the current company?

Sue Willman, Pharm D's current role is Customer Success Officer.

What is Sue Willman, Pharm D's email address?

Sue Willman, Pharm D's email address is su****@****nic.com

What schools did Sue Willman, Pharm D attend?

Sue Willman, Pharm D attended Creighton University.

What skills is Sue Willman, Pharm D known for?

Sue Willman, Pharm D has skills like Leadership, Wellness, Team Building, Contract Management, General Management, Case Managment, Health Economics, Medicaid, U.s. Health Insurance Portability And Accountability Act, International Sales, Medicare, Product Planning.

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