Sue Willman, Pharm D Email & Phone Number

Minneapolis, Mn, Us

Boston, Massachusetts, Us

athenahealth partners with healthcare organizations across the care continuum to drive clinical and financial results. As VP Care Collaboration, I will develop new services to support provider customers and the patients they serve with care management solutions.

Minneapolis, Mn, Us

Ramat Gan, Center, Il

New York, Ny, Us

Recruited to be part of senior leadership team to help shape the healthcare vertical. Wore many hats, contributing to the development and execution of the EXL Health strategy, the EXL Health brand creation and marketing approach, clinical services management, pioneering of digital capabilities within the healthcare value proposition, all while leading the Data & Analytics products and services portfolio (population health analytics, value based care analytics, risk adjustment and data and analytics services). Overall, leadership team achieved10% plus revenue growth while maintaining targeted profitability. Also served as a member of the EXL Operating Committee, driving several important EXL wide initiatives. Markets served included payers, health systems, providers, PBMs and Life Sciences.

Focused on bringing innovation to diabetes chronic condition management and reimbursement models. Currently focused on building out globally new outpatient diabetes specialty clinics that deliver superior outcomes at equal or better cost by leveraging an integrated practice unit, multi-disciplinary approach using enabling technology and a unique one-stop shop, welcoming patient experience.

Eden Prairie , Mn, Us

Eden Prairie , Mn, Us

Oversee all aspects of start-up Medicare exchange operations (call center operations, credentialing, training, analysis & reporting, supporting the sale of multi-carrier health plans to consumers via employer group transitions, via affinity partners (financial services, retail pharmacies, banking) or direct to consumer.

Eden Prairie , Mn, Us

Strong business, product and leadership management skills recognized and requested for business experiencing exponential growth ($210M) of core products (coaching, biometrics, health promotion, fitness), as well as new business development opportunities (onsite clinics, onsite fitness). Accomplishments include:• Business stabilization, resulting in first year of profitability, followed by a second, consecutive year**Exceeded 2013 budgeted revenue by 6%; 18% increase over 2012 primarily via fitness center acquisition**Exceeded 2013 budgeted profitability by 48%; 68% increase over 2012 primarily via strong operational and expense management

Eden Prairie , Mn, Us

Business management responsibilities expanded from Case Management to overall Disease Solutions suite (Case Management, Disease Management and Gaps in Care program for consumers and physicians); $500M in revenue.

Eden Prairie , Mn, Us

Business dynamics and resultant organizational changes coupled with recognition of strong leadership and people management skills led to assignment of $200 million plus P&L. Main accomplishments included development of stable team with clear defined roles and responsibilities, as well as enterprise strategic leadership of Transitional Case Management redesign initiative (post-hospital discharge), including definition and deployment.

Minneapolis, Mn, Us

Day-to-day program management responsibilities for remote home monitoring for implanted cardiac devices, including interfacing with product development for future feature and market release requirements. Other responsibilities included coordination of demand forecasting, product and supply chain management for external instruments.Original role centered around building business operations infrastructure for new start-up implanted device home monitoring business. Established operations infrastructure from the ground up, including newly formed Account Support organization responsible for contract administration, order management, invoicing and customer (provider and patient) support via custom-built business operations system. Additionally selected by senior management to provide strategic client management for VA, spearheading customized product requirements, training and corporate contracting specific to federal acquisition regulations.

Broader role awarded due to demonstrated customer management skills, cross-functional leadership capabilities and understanding of outsourced operational components, including sophisticated modeling and analytics and database management. Direct accountability for account and vendor management (marketing/PR, data processing, intervention strategy application, call center, fulfillment, analytics and reporting).

Us

Started as a clinical pharmacist performing drug utilization review, patient/physician profiling, formulary management and therapeutic guideline creation. Moved on to account management and then to product and business development when company was purchased by Lilly, with focus on retail pharmacy therapeutic interchange program.