I am the founder and builder of the Go Informed website and podcast. In 2015 I developed the site from scratch to fill an information gap in the Orlando vacation planning niche. I launched my first podcast episode in December 2017.I have recorded, edited, and published over 70 podcast episodes. The podcast consistently receives five-star ratings and is enjoyed by listeners in over 25 countries. Since launching in December 2017, the show has over 40,000 downloads.Utilizing best-practice SEO techniques, including keyword optimization and high-quality content, I have achieved top-30 average Google search position for all posts, including several posts that consistently rank in Google’s top-3 search results, some as Featured Snippets. Many of these posts are the corresponding show notes for my Go Informed podcast.On Facebook, Instagram, YouTube, and Pinterest, I maintain dynamic social media profiles to drive traffic to the website and podcast. Five Star review on iTunes:Thank you for this! I am planning a trip to WDW for 9 people in July 2019 (between the ages of 5 and 58) and I was more terrified than excited! Now that I have found Go Informed I can't wait and have an actual plan that includes more than just a hotel reservation! I am confident that the children, teens, and adults will all get the most out of is quite possibly a once in a lifetime trip for some of them! XOXO

As a travel counselor for one of the most trusted brands in America I worked directly with AAA members in a fast-paced retail environment. I am a travel planner, customer service agent, and dependable advisor. The Seattle AAA store has historically been a hive of activity with a wide variety of challenges and tasks. I handled dozens of customer interactions a day, from completing complex trip plans, to selling and updating memberships, to retail sales.As a content creator with a passion for travel, I’ve produced guides to help my teammates better plan and sell theme park vacations. Reaching out to our membership, I produced and presented a 60 minute store presentation, resulting in new travel bookings and raising the profile of our location.In February 2020 I was named AAA Washington's MTC Rookie of the Year. This award is presented to the Member Travel Counselor who best exemplifies ideals of service and sales, and is selected by a formal nomination and review process. Five Star review for AAA Cruise & Travel on Google: "Local Guide · 180 reviews · 2,715 photosSue Winter was Super helpful! I've been a member for a long time and it's worth it."

Working with one of the country’s top children’s book publishers, I independently owned and operated a niche pop-up bookstore. Specializing in book fairs, I prospected and cultivated sales leads, developed relationships with local school directors and librarians, and built my own sales team. My focus on providing exquisite customer service resulted in frequent repeat and referral customers.I organized and executed highly successful book fairs, regularly ranking in the national top 50 for monthly sales. In collaboration with my educator clients, I organized communication, scheduling, and other logistics to stage multi-day events. In my role as salesperson, I helped customers select the perfect book, handled cash and credit card transactions, and tracked and reported daily sales results. Additionally, I created marketing emails, announcements, and flyers; organized inventory; and recruited, trained, and managed team members and volunteers.