Sue Brennan's Location
Grove City, Ohio, United States, United States
Sue Brennan's Contact Details
Sue Brennan work email
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Sue Brennan personal email
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Sue Brennan phone numbers
About Sue Brennan
Sue Brennan is a Customer Service Leader for the Midwest Region.
Sue Brennan's Current Company Details
Customer Service Leader for the Midwest Region
Sue Brennan Work Experience Details
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Inside Sales RepresentativeTirehub Jul 2018 - Nov 2020Columbus, Ohio AreaInside sales, customer service, and office administration -
Inside Sales RepresentativeTww Nov 2015 - Jun 2018Columbus, Ohio AreaInside sales, customer service, and office administration
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Operations ManagerShaklee Corporation Apr 2014 - May 2015Columbus, Ohio Area Managed Pick and Pack, kitting, and domestic outbound operations, processing $1M worth of orders daily. Implemented Lean processes for Pick/Pack resulting in 53% improvement in productivity and 47% space reduction. Developed a shelf tag system that cut the restock training time by 30% and reduced stocking errors by 90%. Implemented “Pick into a box” system for all pick lines, eliminating the packing department and cutting the need for temporary staff by 65%. -
Operations SupervisorShaklee Corporation Jan 2014 - Mar 2014Groveport, Oh
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Regional Manager, OhioTutors With Computers, Llc 2011 - 2012OhioProvided direct oversight and supervision for all field operations in the state of Ohio including inventory, staffing (50 employees) and training. Established and leveraged active partnerships with school districts eligible for Title I Supplemental Educational Services to provide tutoring to eligible students.Collaborated with Federal Grant Management departments to ensure compliance to both state and district school contracts.Developed and implemented creative marketing strategies to enhance student enrollment.Created coaching strategies and incentives to maintain active student engagement.Utilized field staff to provide face-to-face customer service to increase family satisfaction in the technology-driven tutoring program. -
Operations ManagerHillyard, Inc. 2008 - 2011Columbus, OhioManaged all facets of the Columbus operations including customer service, accounting, purchasing, warehouse, and service for a total of nine direct reports – three supervisors and 6 front office personnel.Successfully implemented an upgrade from an AS400 system with limited scope to SAP.Implemented and supported comprehensive full physical inventories.Developed a performance improvement and evaluation program. -
Regional Manager Managed ServicesThermo Fisher Scientific 2001 - 2007Midwestern UsManaged a territory of 18 states, 27 accounts and 3 supervisors providing daily interaction and input into budgeting, staffing, policy and procedure, and inventory.The accounts ranged from customer service/order management to stockrooms with desktop delivery.Introduced a Practical Process Improvement Program (PPI) to the region and prepared site specialist for participation.Implemented site monitoring metrics at every location to improve performance and accuracy.Presented customer facing site metrics to customers during business reviews to establish the value of the services provided.Orchestrated the negotiation of 3 new engagements worth $10M additional in sales.Implemented a new audit procedure to ensure that all sites were in compliance with the scope of work established for each individual site.Established a comprehensive process for annual physical inventories and regular cycle counting for all stockroom locations. -
Customer ServiceFisher Scientific 1995 - 2001Greater Philadelphia AreaEstablished the on-site customer service and inside sales office for MCP-Hahnemann University and Tenet Health System-Philadelphia.Helped negotiate a similar relationship with MCP-Hahnemann's managing partner, Drexel University.
Sue Brennan Skills
Leadership
Process Improvement
Management
Team Leadership
Human Resources
Sales
Coaching
Budgets
Business Process Improvement
Sales Operations
Strategic Planning
Customer Satisfaction
Training
Negotiation
Purchasing
Cross Functional Team Leadership
Leadership Development
Sap
Performance Management
Customer Experience
Budgeting
Frequently Asked Questions about Sue Brennan
What is Sue Brennan's role at the current company?
Sue Brennan's current role is Customer Service Leader for the Midwest Region.
What is Sue Brennan's email address?
Sue Brennan's email address is su****@****hub.com
What is Sue Brennan's direct phone number?
Sue Brennan's direct phone number is +161473*****
What skills is Sue Brennan known for?
Sue Brennan has skills like Leadership, Process Improvement, Management, Team Leadership, Human Resources, Sales, Coaching, Budgets, Business Process Improvement, Sales Operations, Strategic Planning, Customer Satisfaction.
Not the Sue Brennan you were looking for?
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Sue Brennan
Director Of Advancement, Senior Philanthropy Officer, Principal Giving, College Of Engineering At University Of WashingtonGreater Seattle Area -
Sue Brennan
Omaha, Ne9tenaska.com, intrado.com, aol.com, msn.com, yahoo.com, lymanrichey.com, mediaone.net, xogroupinc.com, limitlessmale.com -
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Sue Brennan
Community And Economic Development, Environmental And Community Advocacy, Small Business DevelopmentCamden, Nj1comcast.net -
Sue Grosel
Greater Boston3gmail.com, mit.edu, mit.edu
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