Sue C. Email & Phone Number

Hertfordshire, England, United Kingdom

Stevenage, Hertfordshire, United Kingdom

Gsk, Stevenage

St Albans, United Kingdom

The Counselling Foundation is a charity with more than 30 years’ experience providing counselling to those over 18 years of age. Five centres in Hertfordshire and Bedfordshire conduct over 15,000 sessions every year, including work delivered under contract to the NHS.

Stevenage/Ware

• Drove continuous improvement of processes which are aligned to contract expectations, escalated and progressed resolution of performance issues against agreed Service Levels.• Navigated complex supplier organisations, influencing and engaging with a variety of cultures in a global environment to enable performance delivery.• Demonstrated ownership of contractual processes (Change Control) driving alignment across suppliers and organisations.• Managed governance of Contract Meeting structure (mentoring others).• Designed and created Governance Data repository (Team Site) and ongoing management controls to provide secure access to contract documentation for general reference and audit purposes. • Managed UK Statutory Compliance Programme, through site audit programmes with 3rd party provider.

Stevenage ( Uk R&D)

• Accountable for leading Catering and Vending Tender process to appoint single catering supplier for UK Research & Development sites. • Mobilised Project Team, created and drove tender applications within agreed timeframe, appointed and implemented new service. • Worked closely with Consultant to implement commercial contract.

Stevenage/Ware

• Contract Management of soft services provider Sodexo, Reprographics (Williams Lea), Bunzl Vending across UK R&D sites, aligning with West London sites. • Monitored contract mechanisms, service levels and finances.

Pg Dms, Management Studies, Distinction

Post Graduate Diploma Management Studies

Association Of Accounting Technicians, Accounting, Distinction

Btec Hnc, Business & Finance, Distinction