Sue Bills Email & Phone Number

Sacramento, CA, US

Rocklin, CA

Responsible for establishing an enterprise-wide Project Management Office and CoE to achieve transformational strategic objectives.

San Francisco Bay Area, CA

• Consult on services and solutions to start-ups and Healthcare IT organizations. Primary service areas include business planning, organization design, IT transformation and operational effectiveness.
• Researched process for GSA certification so client can win government contracts.Consulted on organization design for startup, including creating executive level job descriptions

Roseville, CA

• Provide strategic vision and direction for future business enablement service programs that will transform customer interactions leveraging artificial intelligence online tools for self-solve engagements. Transform HPE.
• Coordinated Agile product backlog/roadmaps for Services portfolio for 20+ quarterly cycles.
• Drove pan-HPE architecture and tool recommendations for new services (30 programs/year).
• Onboarded >100 new products/year for advanced proactive analytics remote support.
• Managed stakeholders up to senior VP level and a new ROI driven prioritization process.
• Launched a new streamlined, one-stop digital experience for HPE’s premier customers.

• Led Hewlett Packard Business Units in the pan-HP transformation initiative to develop new intellectual management policies. Deliverables included tools, business changes, management of change and training for millions.
• Achieved $12M in revenue growth in 3 months.
• Exceeded 3-month CEO delivery mandate with flawless execution on protecting HPE’s patches.
• Delivered first transformation processes to accelerate efficiencies for sales and partners.

• Led new program to standardize and optimize information assets to enable better business insight for improved executive decision making on $9 billion business. Drove transformation from decentralized. non-standard.
• Drove infrastructure convergence efforts reducing applications by 40%.
• Led cross-functional executive Steering team responsible for go-forward strategy.
• Gained $80 million in gross margin.

Palo Alto, CA

• Managed a 30-employee worldwide team of program managers, architects and engineers who developed technology and process solutions to deliver knowledge to HP customers and call centers. Responsible for production.
• Reduced 70% of applications and the annual IT infrastructure budget by $4 million.
• Patented text classification solution with HP Labs increasing productivity for 17,000 call center agents, reducing annual hiring costs by $10M, and improving Web search by 76%.

Mba, Mis, Gpa 4.0

Master of Business Administration in Management Information Systems and Accounting

Bs, Business Administration

Magna Cum Laude