Provide support and supervision to the operations of a group living facility. Promote the skills necessary for independent living and a successful future to residents with various challenges to work around. Facilitate daily living, record maintenance, intakes, customer support, mediate residents issues and referrals to community resource to aid in each person's development of their life skills.

Provide customer service to the general public; including sales, issuing of permits and products, distribution of information, stocking and supplying informational materials, problem solving, recording data, the accurate completion and documentation of transactions. Utilizing and presenting internal and external resources, research, processing of mass mailings, as well as in bound and out bound mail and shipments, confidential and accurate processing of various classified survey data and bid applications. Answering, screening and forwarding of phone calls, emails and walk-in public requests and inquiries: which includes general questions about facilities services, regulations, permit and reservation processes, conditions, ideas of where to go for certain activities, customer concern and complaints road, information and referrals to area specialists as well as reservation and information systems. As well as processing and distributing information, filing, data entry, organizing and processing of various records and record systems and creation of correspondence and reports. Transcribing forms into various databases, completion of file plan for records accountably. Other responsibilities include district representative for the Work Environment Team, member of the Forest Safety Committee, reorganization of the filing and records system for the office, issue and maintain the monitored bldg. security, fire and access system for the district office, updating and working with Pitney Bowes postage equipment and travel arranging for various staff. Preparing, staffing and facilitating various community outreach activities for education (preschool - university), community organizations and gatherings as well as staffing informational booths at events.

Manage the operations of dormitories for student in a residential training program. Responsible for the health, welfare, safety and daily living needs of up to 68 students between the ages of 16 and 25. Facilitating various trainings, small groups, activities and assemblies, performing performance evaluations, counseling, referrals to support services, interdepartmental communication, participating in interventions and counseling sessions. Provided emergency, medical and weather support and response. Trained and supervised residential staff and student leadership, inventory control and ordering of supplies and repairs.

Case management, training and job development. One on one counseling.

Provide household operation coordination, personal life skills training, coordinate and chaperon community trips and vacations, prepare monthly menus and coordinate with various providers and governmental agencies.

Manged the daily operations of a non-profit staffing agency. Supervised, trained and mentored staff of 6 plus. Provided customer service to client companies, government agencies, and our temporary employees. Problem solving, maintained data, established operating policies and procedures. Recruiting, training, staffing and assigning of employment. Facilitated required trainings, meetings and programing.