Sue Brown Email & Phone Number
@telstra.com.au
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Who is Sue Brown? Overview
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Sue Brown is listed as Delivery Specialist at Telstra at Telstra, a company with 32819 employees, based in Greater Perth Area, Australia, Australia. AeroLeads shows a work email signal at telstra.com.au and a matched LinkedIn profile for Sue Brown.
Sue Brown previously worked as Dedicated Delivery Specialist at Telstra and Engagement Specialist at Telstra. Sue Brown holds M.B.A (Masters, Business & Administration from Edith Cowan University.
Email format at Telstra
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AeroLeads found 1 current-domain work email signal for Sue Brown. Compare company email patterns before reaching out.
About Sue Brown
Sue Brown is a Delivery Specialist at Telstra at Telstra. She possess expertise in customer experience, management, telecommunications, networking, service delivery and 4 more skills.
Listed skills include Customer Experience, Management, Telecommunications, Networking, and 5 others.
Sue Brown's current company
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Sue Brown work experience
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Engagement Specialist
Project Manager
- Responsibilities:
- Be the single Telstra point of contact for all project communications, including change management correspondence and status reporting, for all key stakeholders
- Manage core project management functions in accordance with the Project/Program Management Methodology across all projects to ensure high customer satisfaction and business success
- Positively manage the customer relationship to monitor and effectively manage any changes to requirements or expectations
- Effectively identify, manage and influence key project stakeholders, within a highly matrixed environment, to achieve the desired outcomes
- Develop, document and gain acceptance of project specific roles and responsibilities covering organisationally diverse players and third party suppliers to effectively deliver project requirements
Field Deployment Officer
- Responsibilities:
- Manage and prioritise customer ticket of works to ensure jobs are not missed.
- Deliver a daily plan that maximises the best customer experience possible
- Prioritise tickets of work & manage variation to meet accountabilities i.e medicals, SLA’s, CSG’s
- Monitor and action tasks in jeopardy to appropriate areas
- Responding to fast track and escalation requests from stakeholders
Customer Experience Manager
Manage end to end resolution of high profile customer impacting issues & escalations which are potentially brand-affecting, media or politically sensitive through to resolution with minimal impact to the business on behalf of the Customer Service Delivery Regional Director Liaising with other business units i.e. TEG, Telstra Business, and Telstra Country.
Customer Service Consultant
Reviewing the daily and future workload Rescheduling tasks and contacting internal / external stake holders Systems used on daily basis: SIIAM, RASS, Wizard, Wise, Siebel, Axis, StartActioning emails through dedicated inboxesActioning Failed to Complete tasks Escalating customer and potential TIO complaintsTraining new staff; Constantly being able to adapt.
Colleagues at Telstra
Other employees you can reach at telstra.com. View company contacts for 32819 employees →
Vicki Malioris
Colleague at Telstra
Greater Melbourne Area, Australia
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KD
Ken Ditchburn
Colleague at Telstra
Rowes Bay, Queensland, Australia, Australia
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KT
Kim Tiu
Colleague at Telstra
Philippines, Philippines
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DM
Diego Michele
Colleague at Telstra
Greater Melbourne Area, Australia
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VT
Valmeeki Thakshith
Colleague at Telstra
Karnataka, India, India
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AK
Abdullah Khan
Colleague at Telstra
Hornsby, New South Wales, Australia, Australia
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DK
Dave Ka
Colleague at Telstra
Sydney, New South Wales, Australia, Australia
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AT
Anthony Thommo
Colleague at Telstra
Greater Sydney Area, Australia
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SV
Sakshi Verma
Colleague at Telstra
Blacktown, New South Wales, Australia, Australia
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BT
Bruce Taylor
Colleague at Telstra
Greater Melbourne Area, Australia
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Sue Brown education
M.B.A (Masters, Business & Administration
Bachelor Of Science, Software Engineering
Diploma, Information Technology
High School Diploma
Frequently asked questions about Sue Brown
Quick answers generated from the profile data available on this page.
What company does Sue Brown work for?
Sue Brown works for Telstra.
What is Sue Brown's role at Telstra?
Sue Brown is listed as Delivery Specialist at Telstra at Telstra.
What is Sue Brown's email address?
AeroLeads has found 1 work email signal at @telstra.com.au for Sue Brown at Telstra.
Where is Sue Brown based?
Sue Brown is based in Greater Perth Area, Australia, Australia while working with Telstra.
What companies has Sue Brown worked for?
Sue Brown has worked for Telstra.
Who are Sue Brown's colleagues at Telstra?
Sue Brown's colleagues at Telstra include Vicki Malioris, Ken Ditchburn, Kim Tiu, Diego Michele, and Valmeeki Thakshith.
How can I contact Sue Brown?
You can use AeroLeads to view verified contact signals for Sue Brown at Telstra, including work email, phone, and LinkedIn data when available.
What schools did Sue Brown attend?
Sue Brown holds M.B.A (Masters, Business & Administration from Edith Cowan University.
What skills is Sue Brown known for?
Sue Brown is listed with skills including Customer Experience, Management, Telecommunications, Networking, Service Delivery, Training, Stakeholder Management, and Team Leadership.
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