Sue Burley Email & Phone Number

Wayland, NY, US

Manages incoming project traffic as it relates to Day 1 and Day 2 activities related to specific Strategic Accounts. Manages and monitors work processes and timelines to meet customer expectations and critical timelines.Responsible for the management of Strategic Fulfillment customer orders from order planning through invoice. Provides support and.

As manager of Customer Support I have the responsibility for all aspects of customer service including projects and order entry to improve end to end coordination. I will focus on quality and change management to drive customer value, retention, and loyalty in customer facing departments to enhance customer experience.

One Gunlocke Drive Wayland NY 14572

Manager over Project Specialists and Order Entry Expanded role that will be focused on eliminating barriers to order flow with an emphasis on large projects. Continue the Pre-work process for large projects. This process includes a collaborative meeting with Sales, Dealer, Designer, Project Coordinator, Proposal Analyst, Control Tower to understand.

Wayland NY

Work with a team of individuals to process the following duties:Analyze materials and capacity to review for expediting ordersAttend Order change meeting to review/approve and prioritize requests. Help execute changesCreated a Pre-work process for large projects. This process includes a collaborative meeting with Sales, Dealer, Designer, Project.

Starting on a new journey at Gunlocke! Very excited to be part of the Business Systems Transformation initiative. We have a team of experienced and knowledgable members that will be working to serve customers better in a new and unique way and execute our business more effectively.

As Sales Operation Manager I supervise and coordinate the Project Management and Tailored Solutions departments. I determine department procedures, workloads and implement changes in department procedures to improve staff efficiency,

1992-2011:As a Project manager I created AutoCAD drawings, specifications and color renderings. I also overseen large projects from date of award to installaiton. This included monitoring the project through production, shipping and punch list.1988-1992: I worked directly in production-I have experience in building, sanding and finishing.