Sue D'Angiolillo Email and Phone Number

• Manage a Leasing Team of 4 agents and 1 receptionist • Train and oversee Leasing Team to ensure best leasing and closing practices are being used• Work with Leasing Team to ensure lead management practices are met• Inspect and direct Maintenance Turnover Team to ensure apartments are ready for move-ins • Monitor Lead Management System (DLS) for accuracy and ensure system is up to date• Pull and review weekly with Leasing Team Lead Management Performance… Show more • Manage a Leasing Team of 4 agents and 1 receptionist • Train and oversee Leasing Team to ensure best leasing and closing practices are being used• Work with Leasing Team to ensure lead management practices are met• Inspect and direct Maintenance Turnover Team to ensure apartments are ready for move-ins • Monitor Lead Management System (DLS) for accuracy and ensure system is up to date• Pull and review weekly with Leasing Team Lead Management Performance Reports• Effectively show, lease and move in prospective residents, per fair housing laws• Supervise application credit approvals, lease signing and all legal documentation• Meet with Lease Management Team (LRO) weekly to discuss and implement rents and specials• Review and update marketing strategies, internet listing sites and property website• Create engaging social media initiative to connect residents and manage posts• Financial and Operations: Weekly, Monthly and Annual Reports• Handle resident concerns and requests to ensure resident satisfaction• Develop and implement resident retention program, i.e. renewal events• Manage customer service efforts i.e. Leasing, Maintenance and Management team• Inspect/maintain property appearance, i.e. models, grounds, tour route, fitness center• Plan and execute resident events. Show less

• Responsible for 3 markets, New Jersey, Pennsylvania and Delaware• Grew and maintained an active pipeline of prospects including national accounts• Achieved sales quotas, KPI’s and have a prospect base to hunt for new business• Developed business relationships within the multifamily industry including vendors and contractors.• Closed prospective clients working with an exclusive base of prospects, $2.0M new revenue• Increased renewal revenue, $1.1M in renewals• Worked… Show more • Responsible for 3 markets, New Jersey, Pennsylvania and Delaware• Grew and maintained an active pipeline of prospects including national accounts• Achieved sales quotas, KPI’s and have a prospect base to hunt for new business• Developed business relationships within the multifamily industry including vendors and contractors.• Closed prospective clients working with an exclusive base of prospects, $2.0M new revenue• Increased renewal revenue, $1.1M in renewals• Worked directly with key accounts and decision makers i.e. Owner, CEO, President, Upper Management, associated with Lease-ups, REIT’s, garden-style, mid-rise, high-rise and small property owned communities.• Established service value and built long-term client relationships with C Level executives and management across assigned accounts.• Conducted start up orientations to review service objectives and opportunities• Prepared and presented presentations• Prepared, attended and represented the company for trade show events• Active participant in related Multifamily industry organizations throughout PA, NJ and DE. Show less

• Nationally represented the entire range of company products and services • Focused and identified potential C-level clients of national and regional accounts for new business• Managed all aspects of account management and business development processes• Developed sales plan and strategy to increase business opportunities• Built positive relationships with existing customers for repeat business• Collaborated with sales team to meet customers' goals and account performance… Show more • Nationally represented the entire range of company products and services • Focused and identified potential C-level clients of national and regional accounts for new business• Managed all aspects of account management and business development processes• Developed sales plan and strategy to increase business opportunities• Built positive relationships with existing customers for repeat business• Collaborated with sales team to meet customers' goals and account performance objectives • Monitored competitor products, pricing, weakness/strengths• Maintained CRM/SalesForce of potential customers, prospect plans and business operations• Responded personally to customer’s queries, promptly and professionally• Developed business proposals and contracts for management and customers• Prepared and delivered business presentations• Maintained integrity and qualities in all business related operations and activities. Show less

CoStar Group/Apartment Finder offers services to help apartment communities market their assets digitally by using technology to connect the world’s leading real estate professionals with the people, advertising and information they need to succeed. Manager for 18+ years, promoted 3 times, covering NJ, DE and regions in PA, I managed a great team of dedicated individuals.• Managed a team of thirteen, four sales executives, one receptionist and eight distributors• Developed and… Show more CoStar Group/Apartment Finder offers services to help apartment communities market their assets digitally by using technology to connect the world’s leading real estate professionals with the people, advertising and information they need to succeed. Manager for 18+ years, promoted 3 times, covering NJ, DE and regions in PA, I managed a great team of dedicated individuals.• Managed a team of thirteen, four sales executives, one receptionist and eight distributors• Developed and oversaw sales and operations in three regions, New Jersey, Delaware and regions of Pennsylvania.• Performance/Customer Service-oriented leader with sound ability to hire, train, motivate and manage an effective sales team.• Accompanied sales team 3-4 days per week in the field on sales calls and provide coaching and training to enhance their sales effectiveness by meeting and exceeding sales quota.• Managed region conversion to digital only platform• Exceptional track record of exceeding goals • Grew regional/team revenues, meet and exceed annual sales growth targets• Generated revenue growth by managing the market’s sales and administrative staff• Increased market billing by 325%. Grew monthly revenue from $20K to $150K per month• Cultivated relationships, delivered persuasive sales presentations on complex software, event management, integrations, and provide a solid ROI to close business. • Built long-term and sustainable relationships and business partnerships with clients at all levels• Conducted product seminars, training and orientations• Active participant in related Multifamily industry organizations throughout PA, NJ and DE.2015 THE APTS, Best Sales Manager (Winner)2014 NJAA Best Business Partner of the Year (Winner)2014 NCI Market of the Year (Finalist)2013 NCI Publisher of the Year (Winner)2013 THE APTS Best Sales Manager (Finalist) Show less