Sue Govender Email & Phone Number

Durban, Kwazulu-Natal, South Africa

• Responsible for ensuring that business procedures for the Credit Control functions are fully defined, documented and meet best practice. Setting projects to re-address non- conformance with the defined business processes.• Ensure that the bad debt provision is updated each month for poor payers, and that specific action steps are taken to recover the money. • Ensure steps are taken to reduce the risk of ongoing business with poor credit risks.• Manage and control the credit functions in line with legislation (POPI, IFRS, NCA etc.)• Responsible for collection for the following entities: Hirt and Carter, Forge Marketing, Hive, Shift and Software Solutions.

Durban, Kwazulu-Natal, South Africa

• To ensure and efficient running of debtor’s department, which includes credit control and prompt collections.• Ensure full compliance with all internal controls and regulations to credit control.• Assess Credit• IFRS9• Forex working• Intercompany YTD• Intercompany Bookings• IC statements• Export Statements• Coface Declaration• Mandates and Bank Codes• General Ledger Recons• Customer Rebates• Network Report• Cashflow Report• Credit Note Provisions• Bad Debt Provisions• Close Debtors receipting and Cashbook• Run age Analysis• Allocation of payments• Process Journals• Compile Monthly Report

Durban, Kwazulu-Natal, South Africa

Assume overall responsibility of the credit control department ensuring that the company remain a customer centric business and also that subordinates subscribe to the ethos of the company as well as maintaining brand awareness. Elected member of Manco.

Durban, Kwazulu-Natal, South Africa

• Main Job Function: Manage Approx. 130 million turnover per month (Total Debtors book > 300 million)• Review and Improve on Credit Policy • Evaluate and access credit according to company credit policy• Ensure that internal credit control standards are adhered to• Continually stay up to date with best practices and legislation pertaining to credit control • Ensure that up to date practices are in place• Provide expert knowledge and advice to the business on credit control• Ensure that Agreement of Sale contracts are legally compliant and relevant at all times.• Ensure that the credit granting methodology is comprehensive and compliant with best practices• Monitor and control payments, defaults and EFT payments in order to ensure effective management• Ensure payments are correctly allocated to appropriate accounts against correct invoice• Ensure new accounts are accurately processed in the debtor’s ledger• Manage and Control credit notes and debtors account adjustment journals• Ensure the timely communication of debtor’s monthly statements to clients• Handle queries on the account and negotiate with clients to bring the accounts up to date• Liaise with external and internal auditors• Prepare weekly debtors report• Prepare working Capital report• Liaising with GCIC and underwriters

Durban, Kwazulu-Natal, South Africa

• Main Job Function: Approx 105 million turnover per month (Total Debtors book > 200 million) • Complete Credit Control Function including International Debtors ie. Unilever (India) and Nestle (Philippines)• Obtain Bank codes from Experian and access and grant credit• Bank Reports and reconciliation (book is factored) for 2 branches ie. Cape and KZN Collate Turnover Report (weekly)• Prepare Working Capital Report(weekly)for Exco meetings• Prepare Intercompany Schedules• Process intercompany Journals• Prepare schedules of debts for the bank• Prepare and present documents for audits for both branches monthly• Review and improve SOP’s (Standard Operating Procedures)• Analyze workflow and improve methods, ie Returns Process• Number of Sub-ordinates: 1 Debtors Clerk

Durban, Kwazulu-Natal, South Africa

• To ensure and efficient running of debtor’s department, which includes credit control and prompt collections.• Ensure full compliance with all internal controls and regulations to credit control.• Assess Credit• IFRS9• Forex working• Intercompany YTD• Intercompany Bookings• IC statements• Export Statements• Coface Declaration• Mandates and Bank Codes• General Ledger Recons• Customer Rebates• Network Report• Cashflow Report• Credit Note Provisions• Bad Debt Provisions• Close Debtors receipting and Cashbook• Run age Analysis• Allocation of payments• Process Journals• Compile Monthly Report

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