Sue specializes in helping companies achieve their business goals through the development of effective leaders. She listens, assesses and creates a customized program and plan which may include conducting the Leadership Circle Profile (360) assessment and feedback, individual coaching, the Leadership Culture Survey, which assesses the health of the leadership culture, and the delivery of The Leadership Circle’s Authentic Leader workshop. Sue’s clients get crystal clear about the… Show more Sue specializes in helping companies achieve their business goals through the development of effective leaders. She listens, assesses and creates a customized program and plan which may include conducting the Leadership Circle Profile (360) assessment and feedback, individual coaching, the Leadership Culture Survey, which assesses the health of the leadership culture, and the delivery of The Leadership Circle’s Authentic Leader workshop. Sue’s clients get crystal clear about the results they want, their individual and organizational leadership competencies, and how their reactive tendencies can derail them from achieving the results they want. Individuals are facilitated through the development of their action plan and set up accountability to maximize their effectiveness. Show less

• Worked with Executive Team to expand from 10 hotels to 1000 hotels.• Developed and expanded Human Resources team to 18 HR professionals• Cultivated a culture of customer service excellence. Including creating and implementing the Radisson Hotel’s foundational “Yes, I Can!” customer service program. Thirty (plus) years later this program is still in use worldwide today.• Coached executives and leaders of all levels to become effective leaders, create employee engagement and… Show more • Worked with Executive Team to expand from 10 hotels to 1000 hotels.• Developed and expanded Human Resources team to 18 HR professionals• Cultivated a culture of customer service excellence. Including creating and implementing the Radisson Hotel’s foundational “Yes, I Can!” customer service program. Thirty (plus) years later this program is still in use worldwide today.• Coached executives and leaders of all levels to become effective leaders, create employee engagement and achieve business goals.• Championed leadership development and employee development initiatives within Carlson Hospitality (and across all Carlson Companies Operating Groups) including Gallup Q12, 7 Habits of Highly Effective People, Principle-Centered Leadership, and The InsideOut Advantage (Coaching).• Led corporation through reorganizations and managed change with minimal disruption in productivity and morale. Show less