Freelance Ux Consultant
Current
High Holly Consultancy Ltd
Jun 2016 - Present
AeroLeads people directory · profile
Sue Jackson Email & Phone Number
Freelance UX Consultant
at
High Holly Consultancy Ltd
1 work email found
@mywebspace.co.uk
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
High Holly Consultancy Ltd
Role
Freelance UX Consultant
Location
Loughton, England, United Kingdom
Who is Sue Jackson? Overview
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Quick answer
Sue Jackson is listed as Freelance UX Consultant at High Holly Consultancy Ltd, based in Loughton, England, United Kingdom. AeroLeads shows a work email signal at mywebspace.co.uk and a matched LinkedIn profile for Sue Jackson.
Sue Jackson previously worked as Strategic Lead on a Customer Comms Transformation Project - Contract at Bsrb Group and Strategic Lead on Email Campaigns at Bsrb Group. Sue Jackson holds Bachelor Of Arts (Ba), Economics from University Of Leicester.
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Email format at High Holly Consultancy Ltd
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{first}@mywebspace.co.uk
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Profile bio
About Sue Jackson
Experienced UX leader accomplished at managing design teams across multiple projects and channels. With 15 years at one of the most successful digital agencies globally and 5 years freelance, I have a track record of delivering best-in-class experiences that delight both the customer and the business. I am passionate about co-creation and work best in cross-discipline teams, often with an embedded client, delivering complex projects within an Agile framework.Clients I have worked with include Barclays, Shell, Pret a Manger, Neiman Marcus, Brightspeed, Sainsbury's, Rolls Royce, Virgin Holidays, Orange and T-Mobile.
Listed skills include User Experience, Information Architecture, User Experience Design, User Centered Design, and 16 others.
Current workplace
Sue Jackson's current company
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High Holly Consultancy Ltd
14 roles
Sue Jackson work experience
A career timeline built from the work history available for this profile.
Strategic Lead On A Customer Comms Transformation Project - Contract
Bsrb Group
The problem was 2000 comms were being sent via 6 channels and managed across 10 departments, creating a disjointed customer experience. The solution was an audit and rewrite of existing comms in new tone of voice and brand identity, in parallel with a reorganisation of comms ownership across the business.
Sep 2023 - Dec 2023
Strategic Lead On Email Campaigns
Bsrb Group
Strategy Lead on email marketing campaigns for Brightspeed.
Jul 2023 - Sep 2023
Service Designer For Brightspeed Digital Transformation
Bsrb Group
This project introduced service design and user centred design thinking to a newly launched US Internet Service Provider. The Service Design team mapped the entire customer lifecycle to identify key customer pain points. This led to collaboration with stakeholders to recommend short and long term opportunities, evangelise a great customer experience and devise solutions in line with brand goals.
Oct 2022 - Jul 2023
Lead User Experience Designer For Neiman Marcus App And Website
UX Design of Neiman Marcus web and app buy flow from browsing to conversion. Highlights were the redesign of filters to help customers narrow down to the right product from a huge range, and simplifying the presentation of highly complex fulfillment options from the product page through to the basket and checkout. Ran remote usability testing with key personas on usertesting.com to inform design iteration.
Feb 2022 - Oct 2022
Lead Ux Designer For Pret Digital Transformation
Journey development, wireframing and prototyping of Pret's web-based Click and Collect service for the US market. Worked in 2-week sprints with the developers and with close collaboration with the app designer and lead researcher to inform and iterate designs.
Nov 2020 - Jul 2022
Senior User Experience Designer
I delivered user journeys and wireframes for a US based roofing app start up.
Sep 2020 - Oct 2020
User Experience Lead
Sep 2019 - Oct 2019
Sabbatical/Online Retailer
Self-Employed
Jan 2018 - Sep 2019
Senior User Experience Consultant
Lead designer on the incubation phase of a disruptive b2b proposition for Shell Marine. This involved working with data scientists and fleet managers to identify the painpoints surrounding vessel engine oil replenishment in ports. These insights were then used in ideation, validation and concept creation.
Jan 2017 - Jul 2017
Ux Consultant (Contract)
The Halal Dining Club
UX design and consultancy for a restaurant listing start-up.
Sep 2016 - Dec 2016
Group User Experience Director
Oct 2011 - Jun 2016
Senior User Experience Architect
Oct 2006 - Oct 2011
User Experience Architect
Sep 2000 - Oct 2006
2 education records
Sue Jackson education
Bachelor Of Arts (Ba), Economics
Education record
Bury Grammar School (Girls)
FAQ
Frequently asked questions about Sue Jackson
Quick answers generated from the profile data available on this page.
What company does Sue Jackson work for?
Sue Jackson works for High Holly Consultancy Ltd.
What is Sue Jackson's role at High Holly Consultancy Ltd?
Sue Jackson is listed as Freelance UX Consultant at High Holly Consultancy Ltd.
What is Sue Jackson's email address?
AeroLeads has found 1 work email signal at @mywebspace.co.uk for Sue Jackson at High Holly Consultancy Ltd.
Where is Sue Jackson based?
Sue Jackson is based in Loughton, England, United Kingdom while working with High Holly Consultancy Ltd.
What companies has Sue Jackson worked for?
Sue Jackson has worked for High Holly Consultancy Ltd, Bsrb Group, Said Differently, Equal Experts Uk Limited, and Pitch Gauge.
How can I contact Sue Jackson?
You can use AeroLeads to view verified contact signals for Sue Jackson at High Holly Consultancy Ltd, including work email, phone, and LinkedIn data when available.
What schools did Sue Jackson attend?
Sue Jackson holds Bachelor Of Arts (Ba), Economics from University Of Leicester.
What skills is Sue Jackson known for?
Sue Jackson is listed with skills including User Experience, Information Architecture, User Experience Design, User Centered Design, User Interface Design, Interaction Design, Heuristic Evaluation, and Experience Design.
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