Sue Klassen Email & Phone Number

Brampton, Ontario, Canada

Mississauga

Brampton Ontario

Management of the supply chain and all daily operations including managing Inventory, warehousing, logistics, organizational systems, service delivery, Health and Safety, and human resource issues. Management of the ISO9001 Quality management system, continuous improvement, 5S, and cost reduction initiatives. Responsible for Courier management and freight costs, including obtaining freight quotes for all outbound freight, and process invoices for payment for the Distribution Center.

Edmonton, Canada Area

Manage a team of materials handling and shipping receiving staff supporting manufacturing operations, manage inventory, cycle counts and conduct audits to validate results, organize and conduct necessary training activities for the staff, Coordinate with team members and other internal departments, recruitment of materials staff and organizing of necessary training, resolve problems and recommend measures to improve productivity, standardize materials and equipment, promote Safety, Lean… Show more Manage a team of materials handling and shipping receiving staff supporting manufacturing operations, manage inventory, cycle counts and conduct audits to validate results, organize and conduct necessary training activities for the staff, Coordinate with team members and other internal departments, recruitment of materials staff and organizing of necessary training, resolve problems and recommend measures to improve productivity, standardize materials and equipment, promote Safety, Lean initiatives, and Continuous Improvement. Show less

Brampton On Canada

Develope a thorough understanding of clients shipping requirements and patterns. Review and process day to day operations, evaluate and recommend equipment needs. Plan and schedule appropriate service line for situation (ground, expedited, air, ocean, etc) to maintain a cost effective balance between customer service and cost of shipments. Ensure compliance with all government related programs specific to mode and direction of related shipments.1. Insure proper documentation, including… Show more Develope a thorough understanding of clients shipping requirements and patterns. Review and process day to day operations, evaluate and recommend equipment needs. Plan and schedule appropriate service line for situation (ground, expedited, air, ocean, etc) to maintain a cost effective balance between customer service and cost of shipments. Ensure compliance with all government related programs specific to mode and direction of related shipments.1. Insure proper documentation, including transit documents and customs clearances, exists for shipments. Ensure documentation is accurately processed, distributed and released to carrier, forwarders, customers and agents in a timely manner.2. Prepare all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, PODs, etc.) as specified by Customer Standard Operating Procedures.3. Maintain courteous, prompt and efficient customer relations.4. Work closely with client’s representative to ensure service satisfaction. Analyzes service failures/ issues and implement performance processes to enhance future service delivery.5. Ensure any company policy, systems, and industry related training is delivered to all direct reports as needed. Show less

Brampton

•Accomplish manufacturing staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. •Maintain staff by recruiting, selecting, orienting, and training employees; developing personal growth opportunities. • Maintain work flow by monitoring steps of the process; setting processing variables; observing control points and… Show more •Accomplish manufacturing staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. •Maintain staff by recruiting, selecting, orienting, and training employees; developing personal growth opportunities. • Maintain work flow by monitoring steps of the process; setting processing variables; observing control points and equipment; monitoring personnel and resources; studying methods; implementing cost reductions; developing reporting procedures and systems; facilitating corrections to malfunctions within process control points; initiating and fostering a spirit of cooperation within and between departments. •Complete production plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; Show less

Joined this leading supplier of temperature sensors and controls to the global appliance, HVAC, automotive and commercial industries to oversee Quality Assurance testing in order to ensure exacting company standards.

Retained by this company to lead ISO implementation and compliance, as well as oversee consistent delivery of quality products to both business and private customers.

Johnson Controls, Tillsonburg, ONOriginally joined this global diversified technology and industrial leader as Production Technician, recognized for advanced attention to detail and leadership potential. Enjoyed progressive promotions, including Production supervisor. Elevated to Plant Superintendent to manage the full spectrum of production and ensure the utmost quality, documentation, health & safety and product delivery to meet client specifications and requirements.

Displayed outstanding leadership and creativity, devising and recommending policies and procedures to improve production.Assigned by senior management to provide quality support at other corporate facilities in Milton and Orangeville, Ontario and Mount Clement, Michigan, visiting plants monthly.Dramatically reduced scrap from 1% to 0.2% achieved by enhancing training and standardizing specific processes.

Managed and maintained the chemical delivery and mechanical systems of conventional and pour-in-place Polyurethane manufacturing lines.

Acquired production knowledge during the manufacture of seating components for the domestic automotive market.

Network Engineer Diploma, Computer/Information Technology Administration And Management

Manufacturing Leadership, Supervisory Skills, Coaching And Developing People,Maintaining Effective Teams,Continuous Improvemen