Experienced at process analysis and solving internal process problems using existing resources, creating and delivering training, as needed, as well as with your curriculum, and part time business college adjunct faculty. Strong team building skills. Experienced with translating statutes to policies in the chemical dependency arena as well as building successful teams and defining processes to make way for improvement. Experienced in Quality improvement methodologies including Malcolm Baldrige, W. Edwards Deming, and the Plan Do Check Act cycle as well as Credentialing, Accreditation, and Policies. I access and analyze the data that is held in the software program used by the company to identify trends, problems, and customer satisfaction.When required and requested by an organization, I provide experienced Quality Improvement training and implementation. My Six Sigma Black Belt background prepared me for this.Advanced experience with MS products such as MSWord, Excel, and PowerPoint.