Susan L. Email & Phone Number

Greater Atlanta Area

•Managed and maintained a diverse collection of educational materials ensuring equity and accessibility for all students. •Maintained awareness of emerging trends and advancements in AI technology, conducting ongoing research and participating in professional development activities to stay informed and ensure the library remained at the forefront of innovation.•Planned and executed community programs, including author and scientist visits from diverse backgrounds to facilitate the exploration of different perspectives.•Encouraged open dialogue on sensitive topics to foster understanding and empathy.

Atlanta, Georgia, United States

•Instructed research skills, strategies, and technology applications, emphasizing critical thinking and collaborative problem-solving.•Developed curriculum and assessments that encouraged students to explore varying perspectives and points of view.

Atlanta Metropolitan Area

•Designed and delivered engaging lessons to diverse student populations with a student-centered approach.•Established inclusive classroom environments promoting dialogue and empathy.•Employed innovative teaching methods that encouraged active listening, cooperation, and understanding of diverse viewpoints.

Atlanta, Georgia, United States

•Developed user-friendly technical documentation, effectively translating complex concepts into clear instructions.•Collaborated closely with subject matter experts to ensure accuracy and clarity of the documentation materials.

Atlanta, Georgia, United States

•Surveys: Conducted unannounced on-site surveys of long-term care facilities to evaluate compliance with state and federal regulations.•Regulations Compliance: Assessed the facility's adherence to regulations and guidelines, set forth by the Georgia Department of Community Health (DCH) and the Centers for Medicare and Medicaid Services (CMS).•Documentation and Reporting: Documented findings, observations, and deficiencies identified during the surveys. Prepared detailed reports that outlined the areas for improvement, and any violations of regulations.•Resident Interviews: Conducted interviews with residents and their families to gain insights into the quality of care and overall satisfaction with the facility's services.•Staff Interviews: Interviewed facility staff, management, and administration to assess their knowledge of regulations, policies, and practices related to resident care and safety.•Facility Observations:Observed resident care practices, staff interactions, medication administration, dietary services, infection control measures, and other aspects of facility operations.•Quality Assurance: Collaborated with other team members and supervisors to ensure consistency and accuracy in surveying methods and adherence to established protocols.

Atlanta, Georgia, United States

•Conducted psychosocial assessments for new admissions, swiftly identifying and addressing patients' unique needs on the crisis stabilization and detox unit.•Performed short-term therapy, provided education, and responded to crisis situations.•Presented clinical documentation and observations to the interdisciplinary team (DSM-IV).•Formulated treatment plan strategies with multidisciplinary teams to provide a comprehensive treatment care plan.•Facilitated group therapy sessions to address psychosocial challenges and to help patients develop new coping mechanisms and techniques.•Developed and implemented detailed pre-discharge plans for clients soon to be reintegrated into the community.

•Assessed eligibility for social services and provided support to families in need by conducting comprehensive interviews with clients to gather necessary information for determining eligibility.•Collaborated with community organizations to connect families with additional resources and services.•Utilized knowledge of government assistance programs to accurately evaluate eligibility criteria and maintained accurate records and documentation of client interactions and the assistance provided.

New York, New York, United States

•Investigated child neglect and abuse reports, conducting thorough and objective and impartial assessments.•Evaluated living conditions, parental behavior, and potential risks to ensure children's safety and well-being.•Testified in court as to the conditions in the home, filed PINS petitions (Persons in Need of Supervision) and conducted Court Ordered Investigations (COIs) to present findings and placement recommendations to the family court judge.•Responded swiftly to remove children from danger, coordinating emergency services to provide immediate support.•Built strong relationships with families, addressing underlying issues collaboratively and offering essential resources for parental empowerment.•Created tailored service plans with targeted goals, effectively addressing challenges and promoting positive family development.•Tracked family progress and adherence to plans, ensuring a secure and nurturing environment for children while upholding compliance.

•Monitored foster care placements through regular visits, emphasizing ongoing supervision and conflict prevention.•Ensured that the living conditions, care, and support provided met the highest standards of safety and welfare.•Collaborated closely with foster families, addressing any concerns and offering guidance to enhance the children's development.•Worked in coordination with other professionals to ensure holistic support for children's physical, emotional, and educational needs.•Maintained detailed records of observations, interactions, and progress to ensure accurate tracking and reporting.

Msw

Activities and Societies: Member, National Association of Social Workers (NASW)

Teacher Certification, Special Education And Teaching

Ms (Technical And Professional Communication), Instructional Design, Multimedia Applications, Web Usability/Ux Design

Activities and Societies: Society for Technical Communication (STC) | Public Relations

Bachelor'S Degree, Psychology

Master Of Public Administration - Mpa, Public Administration

Activities and Societies: Pi Alpha Alpha: Public Affairs and Administration

Ed.S, Media And Instructional Technology

Activities and Societies: Georgia Library Media Association

Spec. Education, Interrelated Special Education