Sue Young, Chrp, Plp Email & Phone Number

Toronto, On, Ca

Toronto, On, Ca

Mississauga, Ontario, Ca

Provided leadership and support for the organization of over 4,600 members and managed nine direct reports from Headquarters and three regional offices applying extensive knowledge of the aviation industry and practices; prepared, monitored and maintained operational budgets for all regional offices (BC, PQ and MB), ACPA Headquarters and employee payroll and benefits with a budgetary responsibility of over $4.5 million.Notable Achievements▪ Designed and implemented the Performance Evaluation Process (PEP) and the Employee Professional Development Program (EPDP) with great success resulting in improved tracking, documentation and processes▪ Initiated ACPA Headquarters’ office move and served as Project Manager liaising with property management, designers and the trades creating a collaborative inclusive environment, promoting employee wellness, with an ultra modern boardroom and five smaller boardrooms/meeting spaces which alleviated the dependence on external space rentals for meetings; resulted in substantial cost savings by keeping the executive/committee meetings onsite▪ Revised and executed “Work from Home” policy to reflect the current and future pandemics and Occupational Health and Safety Act requirements within an extremely short-time frame addressing key elements, including but not limited to: having the proper technology, confidentiality and protection of company property and information, accountability and having regular communication with management and team members

Mississauga, Ontario, Ca

Exercised administrative direction over all offices and departments to ensure that efficient and effective procedures were in place to meet goals and objectives; managed 12 direct reports from Headquarters and three regional offices. Processed bi-weekly and year-end payroll for employees living in Ontario, British Columbia, Quebec and Manitoba: T4’s, T4A’s & RL-1s, along with other year-end summaries to the various provincial governments; submitted payroll deductions to government agencies on a regular basis. Notable Achievements▪ Streamlined operations by implementing new time keeping software for all members; supported transition through training, communication, and follow up to ensure accuracy of information and engagement from members▪ Instrumental in saving ACPA thousands of dollars per month by auditing Air Canada monthly invoices in reference to Pilot Flight Releases; errors were identified and corrected through confirmation of details, reconciliation of hours and follow up with Scheduling Administrators

Mississauga, Ontario, Ca

Processed bi-weekly and year-end payroll for employees living in ON, BC, PQ and MB: T4’s, T4A’s & RL-1s, along with other year-end summaries to the various provincial governments; submitted payroll deductions to government agencies on a regular basis. Notable Achievements▪ Initiated the transition of outsourced to in-house payroll and accounting which resulted in a reduction of overall costs, increasing accuracy, efficiency and employment opportunities within the organization▪ Developed trackers to accurately track expenses and identify errors in submission resulting in significant operational savings and increase member practice knowledge

Mississauga, Ontario, Ca

Supported the Master Executive Council (MEC) and Negotiating Committee in day to day operations; monitored and coordinated highly confidential correspondence, especially during contract negotiations.

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