Sue Maynard Email and Phone Number

Co-host/producer for entertainment podcast, The Mind Reels

- Managed digital product catalog on all internal and external platforms including, but not limited to Shopify, Sanity CMS, GS1, Zendesk, Company ERP, and across internal spreadsheets (Slack, Monday.com, G Suite) - Maintained data, structures, and brand consistency across all platforms - Coordinated between departments and vendors to compile data necessary for product collections, and using available resources, ensured all published product data met regulatory requirements - Coordinated with Marketing and Inventory Teams regarding product launches and events - Assisted with decisions about sales, promotions, and clearance markdowns - Set-up and monitored all sale events, along with testing to ensure functionality across all platforms - Online visual merchandising (including cross-sell products and product categorization) - Reported to Director of Business Development & E-Commerce while working closely with cross company teams, as well as external product vendors and brand representatives -Cultivated and developed this new role to suit team and company needs, as well as evolved product set-up and maintenance processes for consistency and efficiency

Worked with IT department and management to transition from Navision ERP to Microsoft Dynamics NAV in 2015 Re-worked returns process within the new system to accurately track and compare against salesConsulted with Inventory Control to construct new process of sending out and tracking sales and dealer samples within Microsoft Dynamics NAV systemPerform regular stock counts and replenish inventory as required for all CommerceHub companies, and process all orders to completionKeep a detailed and accurate tally of all distribution company backorders and ETA'sTransfer stock (both virtually via the computer system and physically within the warehouse) between locations to fulfill dealer ordersDetermine and apply shipping charges for a variety of order sizes and for various couriersManage all returns, repairs, credits and other dealer client service issues that ariseAssist Warehouse Manager in supervising a team of 12-15 staff members (create monthly staff schedules, send time sheets to Accounting when required, provide overflow coverage to various Warehouse Departments during busy periods and/or staff shortages)