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Dedicated business management executive with a proven track record of optimizing performance and delivering results. Adept at creating a performance culture through process execution and talent development. Intuitively analytical leader known for personal credibility, integrity and effective communication. Specialties: Leadership developmentMulti-channel marketing (digital, offline, mobile)Integrated marketingE-commerce platform development and ownershipProduct development and launchProgram management and evolutionCampaign management program ownership and implementationDirect marketing and circulationCustomer segmentation and analysisMarketing database management Strategic planning and execution of programsGlobal multi-site client service leadershipClient experience optimizationOnline shopping experience optimization and product developmentCustomer service managementP & L management & budgetary ownership and direction Sales & margin improvementChange management
Mission One Media
View- Website:
- missionandmedia.com
- Employees:
- 1
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Evp Business OperationsMission One MediaAustin, Tx, Us
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Svp Client Delivery And Business OperationsAdlucent Apr 2019 - PresentAustin, Texas, UsIn addition to running the Client Service organization, I also am responsible for our P&C (People & Culture) function which includes HR, our Culture Council, Employee Experience Team and our DEI board. I have 115 team members reporting through my CS group and another 35 team members indirectly indirectly through my role as P&C lead. -
Svp Client SolutionsPerformics Jan 2016 - Mar 2019Paris, FrAs SVP, I drive performance through the acquisition, retention and expansion of client relationships, both existing and new business. I am responsible for several Group Account Directors and have dotted line responsibility for other Directors and their service teams in the Media, Content, Display, Social and Creative disciplines as well. I manage, coach and help to professionally develop VP, Director and Management level staff. I am part of the U.S. Senior Leadership team that strategizes, plans and implements decisions that shape our future as a company. -
Senior Director Of Program Management, Local Commerce & InnovationSears Holdings Corporation Jan 2014 - Jan 2016Chicago, Il, UsI led all of the marketing and program awareness efforts for the Local Commerce and Innovation Team at Sears Holdings Corporation. In this capacity, I was instrumental in helping to develop, launch, and promote several new mobile apps and products for the holding company. -
Sr. Director/General Manager, Local E-Commerce - Strategy And ExecutionSears Holdings Corporation Jul 2012 - Jan 2014Chicago, Il, UsI was responsible for a priority program supporting SHC business performance goals by promoting deals via web, mobile and tablet customer e-commerce experiences. I created and implemented strategic goals by understanding SHC program vision and market opportunity and incorporating them into actionable plans. I was accountable for delivering member experiences that resonated and kept them coming back for more. I managed a team of 8 people and matrix-managed dozens of others in support of this program. I regularly provided in person updates to the President and the CEO of SHC.
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Vice President Client Services, Data Management ServicesExperian Jul 2005 - Oct 2011Costa Mesa, Ca, UsAs the Vice President of Client Services, I was responsible for the successful delivery of client solutions and services encompassing multiple teams and departments. I owned more than 10 teams across the country and internationally that consisted of the following departments:Database development, implementation and delivery.Client solutions maintenance and delivery. Marketing services, product management and development. Account management and business development.Internal and customer troubleshooting and support.I am most proud of my ability to deliver exceptional client experiences that lead to excellent client retention and growth rates and the attainment of division goals. -
Director Of Client ServicesExperian Apr 1998 - Jul 2005Costa Mesa, Ca, UsManaged multiple teams specializing in the support of List Processing and Database product lines across several verticals including catalog / retail, publishing / media, CPG, finance and travel.
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Director Of Service DeliveryDirect Marketing Technology Oct 1994 - Apr 1998Advanced to increasingly responsible positions, culminating in a senior management role with oversight for multiple teams. Directed 5 Managers and 65 employees and managed P&L, production output, service delivery, quality control and cost/efficiency improvement.
Sue Krieg Skills
Sue Krieg Education Details
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Center For Creative LeadershipAdvanced Leadership Education -
University Of Illinois Urbana-ChampaignEconomics
Frequently Asked Questions about Sue Krieg
What company does Sue Krieg work for?
Sue Krieg works for Mission One Media
What is Sue Krieg's role at the current company?
Sue Krieg's current role is EVP Business Operations.
What is Sue Krieg's email address?
Sue Krieg's email address is su****@****ent.com
What is Sue Krieg's direct phone number?
Sue Krieg's direct phone number is +184770*****
What schools did Sue Krieg attend?
Sue Krieg attended Center For Creative Leadership, University Of Illinois Urbana-Champaign.
What skills is Sue Krieg known for?
Sue Krieg has skills like Direct Marketing, Strategy, Multi Channel Marketing, Integrated Marketing, Database Marketing, Business Development, Change Management, E Commerce, Management, Analytics, Account Management, Digital Marketing.
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