Suzanne Mueller

Suzanne Mueller Email and Phone Number

Retired Vice President / Senior Operations Manager at BMO Private Bank @ The Salem Group
Suzanne Mueller's Location
Greater Chicago Area, United States, United States
Suzanne Mueller's Contact Details

Suzanne Mueller personal email

n/a
About Suzanne Mueller

My background demonstrates a solid record of increasing responsibility, innovation, and accomplishment. I capably conceptualize, manage, and implement multiple projects and budgets. I am versatile, and have consistently delivered extremely positive outcomes for a variety of projects within BMO Harris over the past 18+ years. I build trusting partnerships with internal and external clients alike. Additionally I am a highly skilled trainer and developer with the ability to educate and coach.Specialties: Project Management, Training Design and Development for Mergers and Acquisitions. Training Design and Development using blended solutions, Deposit Operations, Risk Management and Credit Montioring, AML Auditing

Suzanne Mueller's Current Company Details
The Salem Group

The Salem Group

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Retired Vice President / Senior Operations Manager at BMO Private Bank
Suzanne Mueller Work Experience Details
  • The Salem Group
    Fraud - Aml Edd Analyst
    The Salem Group Feb 2017 - Present
    Oakbrook Terrace, Il, Us
    Project Management and support for BMO Private Bank Lending Operations. Working remote.
  • Bmo Private Banking
    Retired Vice President / Senior Operations Manager
    Bmo Private Banking Dec 2010 - Jul 2016
    Toronto, Ca
    Managed BMO Private Banking Operations teams in Florida, Arizona, Minnesota, Kansas, Indiana, Wisconsin, Missouri, and Illinois. * Provided Change Management: Defined areas of change and effectively led various teams through change in a positive manner, developing and providing tools as needed.* Provided Leadership: Demonstrated leadership to diverse teams. Effectively communicated strategy and goals to ensure solid performance and to impact and influence the direction of the team towards shared goals. Developed, gained and demonstrated respect for others within the team. * Managed and maintained strong positive relationships with various working groups throughout the organization.* Provided Training, Coaching and Mentorship: Conducted and directed meetings and/or training sessions with teams, staff, managers and executives. Prepared and presented information in a clear concise manner to gain input and support of goals.* Identified Compliant Process Improvements: Worked closely with Compliance, Operational and Risk Management teams within the organization to achieve best practices and align with industry practices and standards, while managing risk and audit exposures to ensure complete compliance and controls exist. Recommended and produced policies and procedures, ensuring compliance with organizational directives and policies as well as other regulatory requirements.* Provided Project Management: Managed projects within area of responsibility, made appropriate decisions, problem resolution and ensured timely implementation with minimal disruptions.
  • Bmo Harris N.A.
    Vice President / Senior Faculty Consultant
    Bmo Harris N.A. Jul 2004 - Dec 2010
    * Provided project management for acquisitions, technology updates and system replacements, new applications, and the development of eLearning for the Institute for Learning. * Managed, designed, developed, and implemented curriculum delivery in the core competency areas: Sales & Service, Retail Bank, Technology, Lending, and Orientation.
  • Bmo Harris N.A.
    Officer / Operations Specialist
    Bmo Harris N.A. Jan 2003 - Jul 2004
    •Developed and implemented Regional training for 16 branches/approx. 100 employees•Developed reporting metrics for regional and branch productivity •Performed branch operational auditing•Project managed opening of three new branch locations and the closing of one (including the closing safe deposit boxes and the escheatment process)•Managed New Hire Teller Training for region, resulting in 100% participation •Co-leader for region’s Career Development Committee 2003•Co-leader for region’s Diversity Council first half of 2004•Promoted to Officer in January 2004
  • Bmo Harris N.A.
    Service Manager
    Bmo Harris N.A. Jan 1999 - Jan 2003
    •Developed and managed a staff of 9 employees at highest performing branch in region•Provided consultant management and staff development to additional branches •Developed and implemented Regional Directive and Procedure Training•Consistently met and exceeded customer service and sales objectives•Facilitated Teller and Teller Supervisor acquisition training •Co-developer and leader for region’s Career Development Committee 2002•Received an Exceeds rating in 2003
  • Bmo Harris N. A.
    Senior Teller
    Bmo Harris N. A. Nov 1997 - Jan 1999
  • Geriann'S Lampshade Boutique
    Bookkeeper
    Geriann'S Lampshade Boutique Jan 1996 - Jan 1999
    * Initialized bookkeeping system for new retail operation* Performed bookkeeping functions, including payroll, accounts payable and receivable
  • With An Artistic Touch
    Owner/Manager
    With An Artistic Touch May 1983 - Jan 1996
    •Developed business case, marketing concept, and store design for retail stores in regional malls•Project managed the build, development, and negotiation of leases for two stores•Performed all HR functions required for two locations, up to 15 employees•Merchandised and marketed using various approaches and media

Suzanne Mueller Skills

Leadership Management Risk Management Banking Loans Credit Retail Banking Business Process Improvement Consumer Lending Portfolio Management Financial Services Project Management Coaching Training Mergers And Acquisitions Operations Management Business Analysis Relationship Management Budgets Vendor Management Management Consulting Wealth Management Credit Analysis Private Banking Customer Experience Operational Risk Management Operational Efficiency

Suzanne Mueller Education Details

  • Governors State University
    Governors State University
    Interdiciplinary Studies / Minor In Business Administation
  • Bmo Institute Of Learning
    Bmo Institute Of Learning
    Bmo Project Management
  • Bmo Institute Of Learning
    Bmo Institute Of Learning
    Hr Professionals Curriculum Business Analytics Program Certification
  • Joliet Junior College
    Joliet Junior College
    General Studies
  • Moraine Valley Community College
    Moraine Valley Community College
    Early Childhood Education
  • Edgewood College
    Edgewood College
    Elementry Education

Frequently Asked Questions about Suzanne Mueller

What company does Suzanne Mueller work for?

Suzanne Mueller works for The Salem Group

What is Suzanne Mueller's role at the current company?

Suzanne Mueller's current role is Retired Vice President / Senior Operations Manager at BMO Private Bank.

What is Suzanne Mueller's email address?

Suzanne Mueller's email address is su****@****att.net

What schools did Suzanne Mueller attend?

Suzanne Mueller attended Governors State University, Bmo Institute Of Learning, Bmo Institute Of Learning, Joliet Junior College, Moraine Valley Community College, Edgewood College.

What skills is Suzanne Mueller known for?

Suzanne Mueller has skills like Leadership, Management, Risk Management, Banking, Loans, Credit, Retail Banking, Business Process Improvement, Consumer Lending, Portfolio Management, Financial Services, Project Management.

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