Sue Mueller, Phr Email and Phone Number

Full-cycle recruitment across a broad spectrum of job roles at various levels throughout the organization. Goal oriented, drive for results and perseverance in finding the right person at the right time. Respectful, collaborative communication; listens actively and asks questions to understand other points of view; writes clearly and in a timely manner. Recognizes cultural differences in communication. Great sense of humor. Provides knowledge and training to hiring managers in a customized… Show more Full-cycle recruitment across a broad spectrum of job roles at various levels throughout the organization. Goal oriented, drive for results and perseverance in finding the right person at the right time. Respectful, collaborative communication; listens actively and asks questions to understand other points of view; writes clearly and in a timely manner. Recognizes cultural differences in communication. Great sense of humor. Provides knowledge and training to hiring managers in a customized manner, help hiring managers navigate hiring process, ensures organization stays out of potential litigation. • Source candidates using creative tactics to recruit Veterans, disabled and diverse populations while maintaining a limited advertising budget for a non-profit. Experience using Boolean Search strings.• Utilize internet, social media, job fairs, college alumni, live-chat online recruitment strategies.• Implemented a new Applicant Tracking System, created standard operating procedures and train hiring managers on new system. Track all candidates according to Affirmative Action policies. • Screen candidates using behavioral interviewing method, train hiring managers on proper interviewing techniques and employment laws.• Provide potential applicants with information about company operations, mission and benefits.• Conduct candidate skills assessments and provide hiring manager with detailed analysis of candidates’ strengths. Make recommendations for hire. • Accountable for managing interactions with candidates in accordance with employment laws. • Versatile recruiter hiring for entry-level clerical positions up through department/division directors. • Conduct pay negotiations, background screening, and on-boarding of new hires. • Possess excellent time management skills to manage the administrative components of the position.• Maintains fiscally responsible recruitment. Show less

*Assisted faculty and staff with recruitment activities when necessary through the use of the applicant tracking system.*On-boarding of new hires, conducted background checks and performed fingerprinting, followed up on results.*Administered new hire benefit orientations, and assisted employees with delayed payments of insurance claims.*Ensured FMLA compliance by informing employees and their supervisors of the process, eligibility, responsibilities, and entitlements. Monitored all… Show more *Assisted faculty and staff with recruitment activities when necessary through the use of the applicant tracking system.*On-boarding of new hires, conducted background checks and performed fingerprinting, followed up on results.*Administered new hire benefit orientations, and assisted employees with delayed payments of insurance claims.*Ensured FMLA compliance by informing employees and their supervisors of the process, eligibility, responsibilities, and entitlements. Monitored all employees on FMLA, STD, or LTD leaves. Communicated pay changes to payroll.*Executed new "paperless" open enrollment process in order to be environmentally friendly.*Maintained accuracy of employee data within Pentimation HRIS, created and generated reports as needed.*Mailed timely COBRA notifications under the economic stimulus package and calculated subsidy dollar amounts.*Fulfilled OSHA requirements and administered workers' compensation for injured employees.*Responded to questions from faculty, staff and the student worker population (750 employees, 4000 students). *Created an exit interview process and communicated results and trends of resignations to upper administration.*Researched FLSA hourly pay regulations, persuaded management to alter pay policy to be legally compliant. *Conducted I-9 audit and tactfully obtained missing or expired employment eligibility documentation.*Assisted in the coordination of organization wide events: health fairs and seminars with retirement plan providers. Show less

*Hired exempt and nonexempt employees totaling approximately 300 associates for 13 campuses within the US. *Developed and performed cost-effective full-cycle recruitment and selection; collaborated with hiring manager to determine staffing needs, sourcing strategies, and selection criteria utilizing core competencies.*Responsible for $75K annual recruitment budget; composed and placed ads for vacancies, attended job fairs. *Created and executed managerial training programs relating… Show more *Hired exempt and nonexempt employees totaling approximately 300 associates for 13 campuses within the US. *Developed and performed cost-effective full-cycle recruitment and selection; collaborated with hiring manager to determine staffing needs, sourcing strategies, and selection criteria utilizing core competencies.*Responsible for $75K annual recruitment budget; composed and placed ads for vacancies, attended job fairs. *Created and executed managerial training programs relating to interviewing skills and Human Resources laws.*Maintained organizational charts by promptly updating employee data changes (new hires, promotions, exits).*Supervised 2 HR Generalists and an Administrative Assistant supporting the Human Resources Department.*Maintained accuracy of employee data within Banner HRIS, including salary and benefits information.*Composed new policies and procedures; updated the employee handbook adhering to laws and university rules.*Updated job descriptions, and assisted management in the creation of new job descriptions when necessary.*Performed benefit orientations and administered FMLA benefits; processed open enrollment.*Counseled managers on confidential issues; coached through disciplinary actions, and employee terminations. *Coordinated and ran campus events to encourage communication, such as Campus Coffees and Ice Cream Socials. Show less

*One-person HR department within a call center environment. *Developed cost-effective hiring processes; hired all wage/management employees totaling 150 associates.*Administered all employee benefits including open enrollment, new enrollment, COBRA and FMLA.*Counseled managers and employees on confidential issues, discipline and terminations.*Created and implemented retention plans in high turnover environment, decreasing turnover by 25%.

*Responsible for recruitment, hiring, new hire training, benefits, and terminations in retail environment.*Acted as an advocate for 110 regular team members and 100 additional temporary holiday employees.*Supervised eight clerical team members; their functions included ADP payroll, and scheduling.*Fulfilled OSHA requirements and administered workers’ compensation.*Managed a $30K budget for donations and determined distribution for Boy Scouts, women’s shelters, etc… Show more *Responsible for recruitment, hiring, new hire training, benefits, and terminations in retail environment.*Acted as an advocate for 110 regular team members and 100 additional temporary holiday employees.*Supervised eight clerical team members; their functions included ADP payroll, and scheduling.*Fulfilled OSHA requirements and administered workers’ compensation.*Managed a $30K budget for donations and determined distribution for Boy Scouts, women’s shelters, etc. *Generated and led volunteers for community activities: Habitat for Humanity, March of Dimes walk. Show less