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I drive functional improvement, efficiency, and effectiveness. With more than 25+ years of experience in the self-funding space, I understand the unique needs of self-funded clients. As the operations director of Independent Health Self-Funded Services (IHSFS), I develop and review self-funded strategies based on client expectations, marketplace conditions, and customized requirements. Additionally, I lead a team of client account specialists. This team manages the operational needs of Independent Health’s clients. Assessing the feasibility of ideas and solutions is part of my daily grind as a self-funded expert and liaison. I serve as the corporate leader for developing IHSFS direction and strategic guidance for operational excellence and work with all levels of the organization within both Independent Health and Nova to provide synergy and alignment and anticipate both internal and external challenges.
Independent Health
View- Website:
- independenthealth.com
- Employees:
- 1625
-
Director, Independent Health Self-Funded Services OperationsIndependent Health Aug 2017 - PresentResponsible for oversight of the overall operations of the Independent Health Self-Funded Services (IHSFS) line of business. Develops and reviews the self-funded strategy based on client expectations, marketplace conditions, and competitive landscape. Serves as the corporate leader for developing IHSFS direction and strategic guidance for operational excellence. Additionally, leads a team of client account specialists. This team manages the operational needs of Independent Health’s clients.… Show more Responsible for oversight of the overall operations of the Independent Health Self-Funded Services (IHSFS) line of business. Develops and reviews the self-funded strategy based on client expectations, marketplace conditions, and competitive landscape. Serves as the corporate leader for developing IHSFS direction and strategic guidance for operational excellence. Additionally, leads a team of client account specialists. This team manages the operational needs of Independent Health’s clients. Works with all levels of the organization within both Independent Health and Nova to provide synergy and alignment, anticipates both internal and external challenges and drives functional improvement. Serves as a self-funded expert and liaison among functional areas within both Independent Health and Nova to assess feasibility of ideas and solutions. Show less -
Director, Program ManagementNova Healthcare Administrators, Inc. Jan 2013 - Jul 2017Responsible for leading the program management team executing and coordinating the program/project portfolio in support of the strategy and objectives. Subject matter expert in the areas of project/program management, project scope definition, risk identification, project methodology, resource allocation, facilitation, and process improvement. With nearly 20 years of self-funded industry experience I am able to develop and manage strategic initiatives and organizational project plans through… Show more Responsible for leading the program management team executing and coordinating the program/project portfolio in support of the strategy and objectives. Subject matter expert in the areas of project/program management, project scope definition, risk identification, project methodology, resource allocation, facilitation, and process improvement. With nearly 20 years of self-funded industry experience I am able to develop and manage strategic initiatives and organizational project plans through completion. Show less -
Assistant Director, Client ServicesNova Healthcare Administrators, Inc. May 2011 - Jan 2013Responsible for client retention overseeing the activities of the Client Service team and assures smooth operation of the department.Support organizational growth by providing strategic client direction, building new relationships and maintaining existing client relationships, as well as ensuring that client projects are implemented according to schedule. -
Senior Project Manager / Client ImplementationMeritain Health Dec 2005 - Jun 2011 -
Business AnalystMeritain Health Jan 2003 - Nov 2005 -
Medical Claims ManagerMeritain Health Jan 1999 - Dec 2003 -
Medical Claims AnalystMeritain Health Dec 1994 - Dec 1998
Sue Rusch Skills
Sue Rusch Education Details
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State University Of New York Empire State CollegeBusiness, Management & Economics -
United Way Of Buffalo & Erie CountyBoard Leadership Training
Frequently Asked Questions about Sue Rusch
What company does Sue Rusch work for?
Sue Rusch works for Independent Health
What is Sue Rusch's role at the current company?
Sue Rusch's current role is Director, Independent Health Self-Funded Services Operations.
What is Sue Rusch's email address?
Sue Rusch's email address is rs****@****hoo.com
What is Sue Rusch's direct phone number?
Sue Rusch's direct phone number is +171677*****
What schools did Sue Rusch attend?
Sue Rusch attended State University Of New York Empire State College, United Way Of Buffalo & Erie County.
What are some of Sue Rusch's interests?
Sue Rusch has interest in Poverty Alleviation, Animal Welfare, Environment.
What skills is Sue Rusch known for?
Sue Rusch has skills like Process Improvement, Health Insurance, Business Process Improvement, Insurance, Management, Healthcare, Project Management, Employee Benefits, Visio, Strategic Planning, Vendor Management, Risk Management.
Who are Sue Rusch's colleagues?
Sue Rusch's colleagues are Julia Dartt, Suzanne Stoll, Wendy Mackowski, Abigail M. Culwell, Kris Weller, Cathy Aquino, Tory Mason.
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