Sue Schick Email and Phone Number

Zelis is modernizing the healthcare financial experience by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 700 payers, including the top-5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. Learn more at Zelis.com and follow us on LinkedIn to get the latest news.

Advanced Humana's Employer Group segment, serving over 5 million members with Medical, Dental and Vision benefits across 17 states. Launched innovative suite of products to deliver healthcare advocacy and navigation. Further strengthened healthcare quality and affordability through creation of local market operating model. Improved customer and member satisfaction; recognized by both JD Power (2020, 2021) and Forrester.

Led teams serving 12 state governments in delivering UnitedHealthcare Community & State solutions, with a primary focus on addressing complex populations and social determinants of health.

Built the UnitedHealthcare Community & State Growth Team; including health policy, product and marketing, growing the business to serve over 6 million people in 38 states. Positively shaped enterprise culture as one of the first four global Culture coaches.

Improved UnitedHealthcare’s market share and performance in both Commercial and Medicaid segments across Pennsylvania. Developed innovative strategies with care providers and strong relationships with regulators. Built partnerships with community and business organizations.

Led national team to create and execute innovative distribution strategies for UnitedHealthcare products. Key areas of focus included broker and consulting relationships, association strategies and direct sales.

Following the MAMSI acquisition, integrated and led the sales team for UnitedHealthcare across the MidAtlantic region. Focus included small business and key accounts, sales and account management.

Delivered profitable growth across CIGNA's Mid-Atlantic region through sales and account management leadership. Areas of focus included distribution strategy, product innovation and affordability initiatives.

Grew Johnson & Higgins and Marsh Middle Market business in the Mid-Atlantic region by leveraging innovation, segmentation and analytics.

Grew Aetna's commercial membership in multiple assignments across the Southeast. Led with broad employee benefits focus, including both group insurance and retirement programs. Aetna Group School, 1984.