Sue Stuefen Email & Phone Number

United States

- Fall 2018 Assessed current state of project management process, skills, tools, and estimating approach, and then defined future state PMO strategy and action plan for large Cybersecurity Professional Services firm. Lead implementation of short term action plan to improve project management processes, deliverables & tools.- Fall 2019 - Spring 2020.

Skokie, IL

Program Delivery Manager on our #2 program account supporting $8M of active projects in the Converged Infrastructure, Network, Storage, Security, Business Continuity/Disaster Recovery, and Data Center Migrations domains involving over 45 consultants and subcontractors. She supported pursuit efforts that resulted in $10M revenue for professional services.

Elk Grove Village, IL

Led project to standup infrastructure in support of a new dedicated, multi-tenancy XaaS for Forsythe Hosting Solutions. This shared infrastructure enables reduced price points, reduction in time-to-market, and new customers’ activation for XaaS offerings, and reduction in the complexity and cost of on-going support. Provided presales support and on boarded.

Skokie, IL

Led cross functional teams accountable for the successful due diligence and acquisition of three firms, Mentora - Managed Hosting, SOS Security, and Synnefo Technology Solutions - Cloud, closing, and integration efforts in 2012 - 2013 which resulted in $2.5M of incremental net earnings.Drove 2013 Supply Chain program resulting in $6M savings from.

Skokie, IL

Director of Project Management Office. Accomplishments:- Established a centralized PMO consisting of 21 project managers accountable for project delivery of over 350 IT infrastructure and Advisory Services projects totaling $70M of annual project revenue.- Achieved significant year-over-year metrics improvements including 50% increase in margin attainment.

Schaumburg, IL

Service Delivery liaison for #1 strategic database account, Citi Cards. Accomplishments:- Led the #1 Strategic Account team for Citi Cards - Database marketing processing and analytics.- Secured incremental $1M in analytics revenue and 3 year $36M revenue contract renewal- Led a thirty person Service Delivery team, defined organization & skill set.

Schaumburg, IL

Systems and Operations accountability for Consumer Panel & Retail Measurement. Accomplishments:- Led a distributed 100+ person organization with an annual budget of $15M. Organization consisted of employees and third party consultants responsible for application development and support of the Retail Measurement data warehouse and the Consumer Panel.

Oak Brook, IL

Systems accountability for Store Systems & Site Development. Accomplishments:- Business Segment Leader of a 40+ person project team with an annual budget of $4.8M. Project team consisted of client, employee, and third party consultants responsible for analysis, architecture, design, development, and implementation phases of the Regional Business.

Chicago, IL

Client relationship management and team leader for various strategic & technology projects at large clients in Financial Services, Manufacturing, Leasing, Healthcare, and Retail industries.

Greater Detroit Area

Developer and Systems Analyst for payroll and benefits programs