Functioned as primary point of contact to generate sales through proactive communication and marketing efforts; gained direct exposure to account management.• Exceeded sales revenue goals in 1H19 of 7.5 million by 102%. Ton’s goal exceeded by 115%.• Focused on urgent requirements to keep customer production on track.• Entered EDI and printed orders quickly in SAP to allow plant time to assemble and prepare for shipment; coordinated with production on value-added orders to attain on-time delivery.• Evaluated customers MRP for required material procurement. • Scheduled inbound mill orders to coincide with customers’ needs in turn reducing aging material on floor.• Worked closely with credit, inventory, systems, warehouse, and other departments in the company toward achieving sales and profitability.• Attained quotes for new product development and brought to market.• Assisted customer with special engineering project and acquired material to meet urgent needs.• Reviewed A/P issues and resolved with the claims department, if required.

Provided support to inside sales managers and inside/outside sales representatives by performing administrative functions to ensure customer needs are met and executed the efficient handling of sales orders.• Created, updated and/or maintained various reports for the sales force regarding market; maintained department records, including spreadsheets and databases that tracked suppliers, sales and customers.• Updated customer contracts in SAP; contributing to the quality of customer service and the achievement of sales targets.• Assisted with claims, both in investigative capacity and entry in SAP.• Requested vendor quotes for customer contracts and inquiries; helped to improve the productivity of inside and outside field sales representatives.

Responsible for the general daily functions of the office including answering phones, greeting customers and maintaining scheduling for three (3) veterinarians.• Designed and maintained company website.• Initiated computerized purchasing. • Key in planning of open house events and clinics. • Performed A/R and collections.• Purchased pharmaceuticals, office supplies and equipment.