Sue Tarantino Nar, Mba, Sphr, Six Sigma Email & Phone Number

Dallas-Fort Worth Metroplex

Facilitate Cornell University online professional certification courses in HR and D&I. D&I coursework focuses on making organizations more supportive and engaging places to work by understanding the perceptual, institutional, and psychological processes that impact the ways people interact with each other. Topics include employee engagement, identifying interventions surrounding unconscious bias and specific diversity and inclusion strategies to build a truly aware and inclusive work culture.

Dallas/Fort Worth Area

Provided strategic and tactical HR direction to all levels of leaders and employees to drive business solutions. Responsibilities included leadership development training, employee engagement, employee relations, managing employee performance review process, mentoring program and more.

Dallas, Texas

Provide HR leadership and consultation to North Texas Cable Operations and Sales leadership. Partner with market leadership collaborating on business strategy and working closely with regional HR team to develop and implement key HR initiatives and ensure a positive, union free work environment that engages up to 2,250+ employees and drives operational excellence. Manage a team of up to thirteen HR professionals. •Promoted to leadership position accountable for supporting five times larger employee population. •Accelerated onboarding of North Texas Area VP by providing guidance and direction resulting in rapid leader assimilation, organizational assessment and team direction.•Led rollout of significant schedule changes and shift bids for frontline technical operations employees to meet customer needs. Through carefully orchestrated communications and solicitation of employee input, greater than 70% of employees received first/second schedule choice contributing to positive technician and customer satisfaction.•Initiated cross-functional project team to identify key competencies for benchmark call center positions. Designed interview process to improve performance results and retention. Selected as “best practice” that is currently being launched across all Care Centers for Time Warner Cable.•Continue to maintain union-free environments despite union solicitation in union-oriented geography and industry.

Reported to HR VP and provided HR leadership to Media Sales Regional Vice Presidents, Sales, Finance and Operations leadership for multiple markets and regions including strategic planning, development, execution and administration of effective policies and processes. Provided tactical direction for all HR-related functions including employee relations, compensation, benefits administration and employee development. Managed staff of two.• Strengthened overall leadership capability that better developed sales teams. Provided tools and resources to apply customer-focused performance management process resulting in progressive revenue growth up to 23%. • Increased Account Executive selling time by partnering with Marketing in the redesign and restructuring of Marketing function resulting in strategic alignment with Sales. • Saved $600,000 annually by partnering with Regional and Finance leadership to plan and implement personnel expense reductions.• Asked by senior management to oversee region with 75% more employees. • Redesigned employee recognition program across multiple divisions for 1600 employees that increased employee engagement and reinforced company mission and values. • Created consistent, proactive performance management and reporting through creation of Account Executive talent management process.• Developed/implemented communication rollout and ongoing enhancements for sales commission plans and annual incentive programs.• Accelerated employee integration by leading business team in design and launch of new employee business orientation. • Drove 97% response rate for annual Employee Opinion Survey by designing and implementing promotional campaign.• Directed business continuity program launch for Media Sales organization.• Invited to help build business-centric regional diversity strategy.

Consulted with management across multiple regions and lines of business on interpretation and application of personnel policies and practices to drive business results. Provided advice and counsel on customer-focused employee relations, disciplinary counseling, terminations, federal and state employment laws and conflict resolution. Investigated sexual harassment and discrimination claims. Partnered with HR Executives, Legal, EEOC Case Managers and Corporate Security.• Earned Greenbelt certification by leading Six Sigma project that resulted in 40% reduction of New Advisor training time while increasing quality of Advisor skills and knowledge. • Developed online training modules for key personnel processes.• Accelerated advisor assimilation and created greater consistency by training and mentoring new HR staff.• Strengthened partnership between Consumer HR and Advice & Counsel Team while serving as Relationship Manager.

Provided Human Resources leadership and consultation to various business units: Investment Services, Consumer Bank, Risk Management, Legal, Finance.•Strategic HR Business Planning•Talent Management•Compensation Planning•Performance Management•Leadership Development•Employee Communications•Organization Planning & Design

Bachelor Of Arts, Plan Ii Honors Program

Activities and Societies: Elected to Phi Beta Kappa (academic honors program) for academic excellence, graduated Magna Cum Laude..

Masters, Business Administration

Activities and Societies: Graduated Summa cum Laude. Coursework in Finance, Accounting, Marketing, Statistics, Business Simulation