Sue Thornby Email & Phone Number

Ashford, Kent

Provide full secretarial support to credit control team including placement invoices/credit notes and other adjustments. Assist in query resolution, investigating and making any changes if needed. Export Sales Ledger data from the Payroll to Financials accounting system on a weekly basis, ensuring the relevent invoices/credit notes are captured and highlighting any errors quickly to the necessary department.

Ashford, Kent

Served as a Management Information Administrator for the Ashford office, providing Head Office with accurate telephony statistical information for marketing and management purposes. Imported daily telephony and service statistics on to the in-house database, analysing data which identified discrepencies and identified trends.Administered the local bonus scheme for the Ashford and Heritage House offices on a monthly basis, ensuring correct information was sent to payroll in a… Show more Served as a Management Information Administrator for the Ashford office, providing Head Office with accurate telephony statistical information for marketing and management purposes. Imported daily telephony and service statistics on to the in-house database, analysing data which identified discrepencies and identified trends.Administered the local bonus scheme for the Ashford and Heritage House offices on a monthly basis, ensuring correct information was sent to payroll in a timely manner, for payment. Show less