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@cignahealthbenefits.com
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Sue Tolly is listed as Senior Analyst dedicated to helping junior colleagues provide excellent customer service and free up time for career development, as well as step into a leadership, decision making role for after hours scheduled partners at Cigna Health Benefits, a with 644 employees, based in Mesa, Arizona, United States. AeroLeads shows a work email signal at cignahealthbenefits.com and a matched LinkedIn profile for Sue Tolly.
Sue Tolly previously worked as Customer Service Senior Lead Analyst at Cigna Health Benefits and Miscellaneous at Various Companies. Sue Tolly holds Associate Of Science - As, Cad/Cadd Drafting And/Or Design Technology/Technician, 3.85 from Kankakee Community College.
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AeroLeads found 1 current-domain work email signal for Sue Tolly. Compare company email patterns before reaching out.
When people click on "Contact Us," they expect professionalism and an action completed. As a Customer Service Analyst, it has always been my objective to provide that type of service. I know what it's like to be the customer and I expect no less when I am the one calling in. I have more than a decade of experience in Customer Service, Medical Billing & Coding, and Administrative work. It brings me great joy to take the burden of off my customers and colleagues’ shoulders and assist with those difficult projects and situations. I am detail oriented and organized and I use these aspects to help develop and encourage others. I sometimes find fresh faces can contribute fresh perspectives and insights, which help me develop my skills and keep up with the trending times. I give credit where credit is due and encourage and elevate colleagues as they demonstrate excellence, knowledge, and teamwork. My high energy and passion for getting things done comes with me in my day-to-day life. I take pride in my ability to do a little bit of everything and still see things through to completion. This applies to my work environment, as well. Skills and Interests: Customer Service inbound representative; Chat Lead; Click to Chat representative; Social Media Advocate. Proficient in a multitude of office and healthcare programs; multitasking programs and assisting multiple advocates at once. Assist with escalated calls. When something sparks my interest, I crave knowledge about that subject. I enjoy doing research, being organized and love being outdoors. My home garden is my joy!
Listed skills include Call Centers, Customer Service, Healthcare, Health Insurance, and 3 others.
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A career timeline built from the work history available for this profile.
United States
Assist advocates in live chat with questions to help ensure our customers have a positive experience during their interactions with Cigna. I support several areas of the organization during after hours calls. Take supervisor calls to give our customers a 'one and done' experience, even with the difficult issues.
Kankakee County, Illinois, United States
Various intermediary positions with companies from a greens keeper at a local golf course, shipping and receiving at local distribution centers and retail facilities, to several restaurant/bar establishments. Responsibilities included: cook, inventory, customer care and waitress, maintaining health and safety standards, Managing books, cash, inventory, employees, accounts receivable & payable. Also, responsible for shipping and receiving, inventory, operating multiple types of fork lifts, and assembly/packaging. These positions served as intermediary or transitionary jobs as I developed my career path and worked my way through various personal life events.
Bourbonnais, Illinois, United States
Responsible for medical insurance billing, Medicare billing, filing, follow-upand special projects. Vacated position due to lay-off.
Bridgeview, Illinois, United States
Draft engineering specifications, performed field work, lab support, file, research & secretarial responsibilities. Vacated position for job closer to home.
Kankakee, Illinois, United States
Duties were to greet customers, handle cash and credit card transactions, process medical insurance requests, follow-up, scheduling, multi-line phones & general other medical office functions. Vacated position to care for terminal parent.
Matteson, Illinois, United States
Responsibilities included customer service, and insurance claim processing. Left position due to personal matters.
Bourbonnais, Illinois, United States
Processed insurance claims from various sources for multiple insurance companies. Ensured production and quality standards. Follow-up and customer service. Vacated position to be a stay at home mother.
St Anne, Illinois, United States
Served as Administrative Assistant for three senior executives, four scientists and the remaining R&D facility. Operated Multi-line phone system, fax, copier, filing, etc. Scheduled meetings, organized facility functions, and made travel arrangements. Vacated position due to facility moving out-of-town.
Other employees you can reach at cignahealthbenefits.com. View company contacts for 644 employees →
Deleria Humphrey
Colleague at Cigna Health BenefitsJacksonville, Florida, United States
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Kelly Ladd
Colleague at Cigna Health BenefitsBristol, Tennessee, United States
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Rashon Hammonds
Colleague at Cigna Health BenefitsPhoenix, Arizona, United States
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Marlene Porter Muñoz
Colleague at Cigna Health BenefitsGreater Madrid Metropolitan Area, Spain
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Contessa Ewing
Colleague at Cigna Health BenefitsTupelo, Mississippi, United States
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AB
Alicia Bickhardt
Colleague at Cigna Health BenefitsGreater Philadelphia, United States
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VP
Victoria Philpotts
Colleague at Cigna Health BenefitsCleveland, Ohio, United States
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Becky Gongora
Colleague at Cigna Health BenefitsYoungtown, Arizona, United States
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Donna Davis
Colleague at Cigna Health BenefitsPlano, Texas, United States
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RS
Rakeira Spears
Colleague at Cigna Health BenefitsMemphis, Tennessee, United States
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Activities and Societies: Phi Theta Kappa - Recording Secretary
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Sue Tolly works for Cigna Health Benefits.
Sue Tolly is listed as Senior Analyst dedicated to helping junior colleagues provide excellent customer service and free up time for career development, as well as step into a leadership, decision making role for after hours scheduled partners at Cigna Health Benefits.
AeroLeads has found 1 work email signal at @cignahealthbenefits.com for Sue Tolly at Cigna Health Benefits.
Sue Tolly is based in Mesa, Arizona, United States while working with Cigna Health Benefits.
Sue Tolly has worked for Cigna Health Benefits, Various Companies, Amr Professional Billing Inc, Gme Consultants Of Illinois, and Dr. Brian Olofsson.
Sue Tolly's colleagues at Cigna Health Benefits include Deleria Humphrey, Kelly Ladd, Rashon Hammonds, Marlene Porter Muñoz, and Contessa Ewing.
You can use AeroLeads to view verified contact signals for Sue Tolly at Cigna Health Benefits, including work email, phone, and LinkedIn data when available.
Sue Tolly holds Associate Of Science - As, Cad/Cadd Drafting And/Or Design Technology/Technician, 3.85 from Kankakee Community College.
Sue Tolly is listed with skills including Call Centers, Customer Service, Healthcare, Health Insurance, Data Entry, Outlook, and Medical Terminology.
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