Su Fen Tan Email & Phone Number

Selangor, Malaysia

Shah Alam, Selangor, Malaysia

-Handle 28 clients’ portfolios which consist of 11 W&D clients and 17 ZP Therapeutics clients.-Lead S&OP meeting with Brand Managers & Finance for ZP Therapeutics brands to review on sales and forecast for inventory planning. Managed to improve stockholdings and 67% reduction in written-off stock for 2021.-Plan replenishment of products and communicate with manufacturing plant or client’s supply chain team for ordering and stock arrival.-Lead new client integrations when there are new businesses coming on-board.-Involve in developing forecasting tool for ZP Therapeutics Marketing team.-Lead in enhancement project for open order management by implementing Robotic Process Automation (RPA).-Develop, execute, and monitor all operations adhering to Standard Operating Procedures, inventory control policies and best practices.-Internal Audit/Committee for ISO/IEC 27001:2010 Information Security Management Systems

Selangor, Malaysia

Bukit Jelutong, Shah Alam

• Monitor and control stockholding for clients and their inventory transactions.• Assist in clients’ inventory planning & management.• Coordinate internal departments’ work processes according to customers’ requirements.• Took charge of the implementation of ISO/IEC 27001:2010 Information Security Management Systems.• Involve in designing new process flow for trade returns and stock destructions.• Manage client cycle counts and company annual stock take events.

Bukit Jalil

• Manage inventory, launch contests and events in the website as well as social media platforms.• Work with event agencies to ensure events are rolled out effectively and efficiently.• Pursue vendors and service partners to provide discounts or privileges for Astro loyalty customers.

Damansara Uptown, Petaling Jaya

• Lead market mapping project to discover all readymix and precaster plants, as well as total retail market size to design appropriate market segmentation strategies. • Conduct interviews with contractors to identify latest construction trends and key growth areas.• Lead 50th anniversary promotion to address competitor’s new product by utilising loyalty programme rewards.• Work with third party web development company in establishing e-commerce platform for in-house retail outlet.• Manage the readymix and precaster profile by organising technical seminars and dinners.

Damansara Uptown, Petaling Jaya

• Manage loyalty programme for dealers and contractors. Plan and mange quarterly product promotions for members.• Implement all training and demo days related activities according to annual brand/customer strategy and plan.• Support and implement all activities according to annual brand/customer strategy and plan checklist for every major activity plan. Support Channel Manager to develop a compelling, fact based selling story and associated collateral selling materials to generate strong customers "call to action"• Merchandising and visibility action plan communicated and implemented with all key customers.• Clear and concise direction and brief to regions with timeline expectation and details of execution in each regions.• Support Channel Manager in ensuring successful introduction of new products from a sales execution perspective and consistent with the customer's requirement.• Maintain and practice a transparent mode of communication and approvals within the current approval process. Lead briefing on creative work and copywriting of all promotional paraphemalia and communication lines- internal and external.

• Collect and collate data from prime sources for usage in databases and conduct related research.• Maintain time series databases with up to date information release by prime source and ensure high quality data is collected and integrity of the data.• Liaise with team members to understand and resolve the quality problem.• Participate in ongoing decisions concerning data collections, methodology and data analysis.• Attend to customers’ enquiries regarding the data required.• Write articles on economics topics to be published in newsletters to promote the databases.

Bachelor Of Applied Science - Basc, Mathematics And Economics, 3.66

Bachelor Of Applied Science (B.A.Sc.), Mathematics And Economics

Activities and Societies: • Golden Key International Honour Society – Web Master • Kung Fu Club-Treasurer