Sufian Ahmed Email & Phone Number

Dhaka, Bd

Dhaka, Bangladesh

As an Assistant Manager at Pathao Courier, I am entrusted with spearheading and implementing strategic growth initiatives across the fulfillment domain of the organization. My role entails orchestrating the acquisition of new customers and partners while crafting and executing effective go-to-market strategies. I am dedicated to nurturing and guiding a team of growth professionals, driving forward the mission of Pathao to revolutionize tech-driven logistics solutions for infrastructural… Show more As an Assistant Manager at Pathao Courier, I am entrusted with spearheading and implementing strategic growth initiatives across the fulfillment domain of the organization. My role entails orchestrating the acquisition of new customers and partners while crafting and executing effective go-to-market strategies. I am dedicated to nurturing and guiding a team of growth professionals, driving forward the mission of Pathao to revolutionize tech-driven logistics solutions for infrastructural challenges in Bangladesh. Show less

Dhaka, Bangladesh

Pathao is among the fastest-growing tech startups in Asia which has dedicated itself to creating solutions to minimize infrastructural problems. Pathao provides an app-based solution through ride-sharing, food delivery, e-commerce, and logistics services.In this role, i am responsible for leading and executing growth initiatives and strategies across the fulfilment spectrum of the company. This will include identifying and acquiring new customers and partners, as well as developing and… Show more Pathao is among the fastest-growing tech startups in Asia which has dedicated itself to creating solutions to minimize infrastructural problems. Pathao provides an app-based solution through ride-sharing, food delivery, e-commerce, and logistics services.In this role, i am responsible for leading and executing growth initiatives and strategies across the fulfilment spectrum of the company. This will include identifying and acquiring new customers and partners, as well as developing and executing go-to-market plans. i'm also be responsible for leading and developing a team of growth professionals. Show less

Bangladesh

One of the fastest-growing technology companies. Aims to empower a new generation of users with an exciting new social language where they can showcase, discover and stay connected in a positive and creative online environment.# Review content on the BIGO, & IMO platforms & perform content quality control for the Southeast Asian (BD) market to ensure that the contents adhere to local laws, customs, & traditions.# Interpret & apply complex policies & guidelines to content by… Show more One of the fastest-growing technology companies. Aims to empower a new generation of users with an exciting new social language where they can showcase, discover and stay connected in a positive and creative online environment.# Review content on the BIGO, & IMO platforms & perform content quality control for the Southeast Asian (BD) market to ensure that the contents adhere to local laws, customs, & traditions.# Interpret & apply complex policies & guidelines to content by understanding the review policies & guidelines.# Respond to grievances & reports with consideration for users & the community.# Leveraging daily data analysis, locating workflow improvement opportunities & propose solutions.# Manage team & develop strategy for team & individual improvement. Show less

Dhaka, Bangladesh

Pathao is among the fastest-growing tech startups in Asia which has dedicated itself to creating solutions to minimize infrastructural problems. Pathao provides an app-based solution through ride-sharing, food delivery, e-commerce, and logistics services.# Provide training for the business partners. # Create and continue to develop content for training (rides, car, food, tong & parcel). # Prepare a weekly report for onboard partners. # Establish an online-based training… Show more Pathao is among the fastest-growing tech startups in Asia which has dedicated itself to creating solutions to minimize infrastructural problems. Pathao provides an app-based solution through ride-sharing, food delivery, e-commerce, and logistics services.# Provide training for the business partners. # Create and continue to develop content for training (rides, car, food, tong & parcel). # Prepare a weekly report for onboard partners. # Establish an online-based training program for business partners during the cov-19 lockdown period. # Develop training module for Sylhet- food & tong delivery partners # Establish In house food man conversion program# Maintain collaboration with the customer service department. Show less

Dhaka

# Keep detailed records of all customer interactions, transactions, inquiries, complaints, & comments, as well as take necessary actions accordingly.# Refer unresolved consumer complaints or unique requests to the appropriate departments for additional investigation.# Follow up to make sure the proper steps were taken in response to consumer requests.# Provide insight for SOP development and new rule implementation.

Dhaka, Bangladesh.

Grameenphone Ltd. is the largest mobile telecommunications operator in Bangladesh in terms of revenue, coverage, and subscriber base. Grameenphone Ltd. serves both rural and urban customers across Bangladesh, where mobile telephony is a major driver of socioeconomic development. # On a daily basis, the average number of interactions is 42 Distributors.# Executed day-end reconciliation & share with LOG for stock management.# Ensure pre-funding, faster collection, & bank… Show more Grameenphone Ltd. is the largest mobile telecommunications operator in Bangladesh in terms of revenue, coverage, and subscriber base. Grameenphone Ltd. serves both rural and urban customers across Bangladesh, where mobile telephony is a major driver of socioeconomic development. # On a daily basis, the average number of interactions is 42 Distributors.# Executed day-end reconciliation & share with LOG for stock management.# Ensure pre-funding, faster collection, & bank conversion. Operating with oracle management system & global ERP.# Manage Distribution Houses to convey them under the GP's assigned bank for collection via PO.# Identifying process priorities, defining control points, & measuring validates risk assessment. Show less

Dhaka, Bangladesh

# Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs & resolving concerns.# Used company troubleshooting resolution tree to evaluate technical problems & find appropriate solutions for 2nd tire customers.# Delivered exceptional training & hands-on motivation to team members to enhance customer satisfaction.# Completed special projects & assignments by using effective decision-making, critical thinking & time management skills.#… Show more # Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs & resolving concerns.# Used company troubleshooting resolution tree to evaluate technical problems & find appropriate solutions for 2nd tire customers.# Delivered exceptional training & hands-on motivation to team members to enhance customer satisfaction.# Completed special projects & assignments by using effective decision-making, critical thinking & time management skills.# Bill information and update from different touch-points using related tools, Invoice clarification.# SIM Replacement query support, SIM Change/ Activation, B/L Reconnection, SIM Activation within 3 mints through GPSD hotline, Barring, Unbarring.# System support for Migration, Transfer of Ownership Show less