Sufyan Alani Email and Phone Number
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Professional Experience Summary:-----------------------------------● 20 years of experience in the Internet industry.● 11 years of experience in running operations for Domain Name Registrars.● 7 years of experience in Product Management of Web-Based & API-Based Reseller Modules/Productsat multiple Domain Name Registrars.● 15 years of experience in running business & technical operations and leading teams in various roles.● 10years of Project Management experience in different technology fields.● 3 years of experience in VSAT Systems.Achievements Summary:-------------------------● Increasing Epik’s total DUM (Domains Under Management) during the period of my time over there exponentially from 129,000 to 850,000 domains (%660 increase in less than 4 years).● Increasing Epik’s revenue every year since 2019 till 2022 (around %90 of year-to-year increase), starting at $4.8m & ending at $35.1m.● Building a full team of Country Managers at Epik to address local market needs all over the world, increasing international penetration rate by %78.● Boosting sales for resellers dept. of 101domain, Inc. by %23 during the first year of management.● Launching & managing 101domain.ae as the first ever fully functional Arabic registrar in the world.● During my first year at 101domain, Inc. I’ve managed to raise registration rates for several extensions (up to %500 for some extensions) as I’ve managed to establish new connections with registries and service providers that allowed us up to %50 cheaper prices for vendors of several countries. All of that while recording the highest tickets response rate of all support team members.● Managing API Reseller Product lifecycle at 101domain, resulting in a %62 increase in transactions volume, and %86 in sales.
Akkad Technology
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Founder / DirectorAkkad Technology Jun 2006 - Present• Consultancy.• Domain name management, acquisition & brokerage.• Web development.• Registry/Registrar Business Operations & Consutation Services.• Web site/services marketing, SEO & e-commerce. -
Vice President OperationsEpik.Com Apr 2020 - Feb 2023United States• Oversee day-to-day company operations.• Define and implement operations strategy, structure, and processes.• Monitor performance to proactively identify efficiency issues and propose solutions.• Maintain a working knowledge of all phases of operations.• Coordinate support to operations throughout the business.• Interview, hire, train, and mentor the operations management team.• Provide regular performance updates to the senior leadership team. -
Director Of Business DevelopmentEpik.Com Feb 2019 - Apr 2020• Responsible for the overall management of all strategic and operational Marketing and Customer Relationship activities.• Research supply chain & service providers constantly, negotiate new deals and strike new partnerships with new suppliers.• Provide market feedback to the company leadership regarding competitive offerings, prospect needs and generate product development ideas.• Take ownership of the management of the sales and marketing functions of the business.• Drive increased revenue and profit to achieve the targeted growth of the Company.• Work to stringent targets and adopt a professional and knowledgeable approach to each new business call.• Plan and coordinate the implementation of business plans and the penetration of new markets.• Product management of assigned company projects/products based on company need & portfolio. -
Senior Project DirectorSparcco Solutions Aug 2017 - Feb 2019Greater San Diego Area•Meet with clients to take detailed ordering briefs and clarify specific requirements of each project•Delegate project tasks based on junior staff members’ individual strengths, skill sets and experience levels•Track project performance, specifically to analyze the successful completion of short- and long-term goals•Meet budgetary objectives and make adjustments to project constraints based on financial analysis•Develop comprehensive project plans to be shared with clients as well as other staff members•Use and continually develop leadership skill -
Channel Services Manager101 Domain Inc Jan 2016 - Aug 2017Greater San Diego Area•Winning, maintaining, and expanding relationships with assigned channel partners.•Establishing productive, professional relationships with key personnel in assigned partner accounts.•Coordinating the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners' expectations.•Proactively assesses, clarifies, and validates partner needs on an ongoing basis.•Ensuring partner compliance with agreements.•Proactively recruits new qualifying partners. • Providing technical support to re-sellers, including boarding, registration & all future technical issues.• Providing technical support for Web Hosting issues under Parallels Plesk Panel & cPanel.• Providing technical support for DNS issues.• Representing the company in multiple conferences & expos successfully.• Derive new schemes for back-end administration system to achieve tasks more easily & seamlessly.• Managing Domain name registrations & renewals of multiple ccTLD, gTLD & New gTLD extensions.•Lead manager of 101domain.ae and responsible of all project aspects (Sales, Support, Translations, Marketing & Management). -
Operations Team Leader101 Domain Inc Apr 2014 - Jan 2016Carlsbad, California• Provide day-to-day management of domain operations team of 101 domain, inc. which consists of 10 Domain Services Specialists.• Managing Domain Name (ccTLDs, gTLDs & New gTLDs) Transfers to/from 101Domain, inc.• Managing Domain name registrations & renewals of several ccTLD, gTLD & New gTLD extensions.• Responsible of administrating Technical Support through Ticketing System, Online Chat & Phone calls.• Responsible of creating weekly reports of support team functionality & analyzing all support activities.• Responsible of creating weekly reports of company's internal registration, renewal & transfer queue & analyzing all activities.• Providing technical support to re-sellers, including boarding, registration & all future technical issues.• Responsible of technical staff training.• Providing technical support for Web Hosting issues under Parallels Plesk Panel & cPanel.• Providing technical support for DNS issues.• Representing the company in multiple conferences & expos successfully.• Derive new schemes for back-end administration system to achieve tasks more easily & seamlessly. -
Domain Services Specialist101 Domain, Inc. Apr 2013 - Apr 2014Carlsbad, California• Managing Domain Name (ccTLDs and gTLDs) Transfers to/from 101Domain, inc.• Managing Domain name registrations & renewals of several ccTLD extensions.• Responsible of Technical Support through Ticketing System, Online Chat & Phone calls. • Providing technical support to re-sellers.• Responsible of technical staff training.• Providing technical support for Web Hosting issues under Parallels Plesk Panel.• Providing technical support for DNS issues.• Representing the company in conferences & expos.• Derive new schemes for back-end administration system to achieve tasks more easily & seamlessly. -
Director Information Technology OperationsAl-Jazeera Telecom Apr 2003 - Jun 2006Baghdad, Iraq• VSAT Systems installation and activation• Performed Quality Assurance tests to ensure equipment functionality and readiness for the production environment • Performed general preventive maintenance to ensure system availability and business continuity for the customers• Performed end user training, user acceptance and day one support
Sufyan Alani Skills
Sufyan Alani Education Details
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Computer Engineering -
Computer Engineering -
Computer Engineering
Frequently Asked Questions about Sufyan Alani
What company does Sufyan Alani work for?
Sufyan Alani works for Akkad Technology
What is Sufyan Alani's role at the current company?
Sufyan Alani's current role is Operations Management | Strategic Partnerships | Channel Management | Product Management | Business Development | Consultancy.
What is Sufyan Alani's email address?
Sufyan Alani's email address is al****@****ain.com
What schools did Sufyan Alani attend?
Sufyan Alani attended Al-Nahrain University, Al-Nahrain University, Al-Nahrain University.
What are some of Sufyan Alani's interests?
Sufyan Alani has interest in Tv Shows, Movies And Music, Football (Soccer).
What skills is Sufyan Alani known for?
Sufyan Alani has skills like Dns, Technical Support, Domain Names, Mysql, Php, Servers, Web Development, Project Management, Whmcs, Domain Registration, Telecommunications, Networking.
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