Sufyan Shakil Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Institute protocols for the use of IT across departments and projects Via AS400 software tool• Provide advice on the most suitable IT choices• Advises county and district users of student information systems (SIS • Assists with day-to-day technical support for financial and administrative applications; ensuresproper linkage among related software systems (e.g., grading, attendance, transfers, parent portal)for the purpose of maintaining system integrity and accuracy through Salesforce Software Tool• Assists with the creation of custom reports using a variety of software and database tools like NetSuite.Researches and investigates CALPADS requirements including attending trainings, consultingwith other districts and researching California Department of Education (CDE) websites.• Conducts workshops/seminars and trainings for district and County Office personnel in utilizationof management systems, i.e., CALPADS; assesses training needs of users; develops workshopcurriculum; creates written documentation and workshop materials; schedules and executestraining sessions and reviews evaluation forms of participants; and trains on-to-one as needed.Information Systems Support Coordinator • Performs acceptance testing of new and/or modified software applications by developing test dataand calculating expected results; executes programs and procedures. reviews output and evaluatessystems.• Acts as an information resource to employees concerning computer and software applications by CRM management Tool• Attends workshops and seminars to remain current on computer applications; disseminatesinformation to other employees and districts.• Assists in preparing periodic CALPADS and E-Rate filings.• Maintains and monitors special project development and implementation.

Toronto, Ontario, Canada

Australia

Melbourne, Victoria, Australia

Responsibilities including looking and maintaining as well as dispatching orders and confirming deliveries and maintaining data into the data base system.● Test network and server systems to verify functionality and performance.● Perform hardware and software upgrades to achieve optimum performance level.● Perform root cause analysis of complex problems and provide corrective actions.● Maintain IT infrastructure and manage help desk issue through CISCO FINESSE.● Perform system back-up and database archiving processes to ensure data recoverability.● Update software antivirus on regular basis.● Provide technical support to servers, networks, telephones, and other computing platforms.● Order and stock equipment and supplies when necessary.● Monitor and control expenses within allotted budget.● Provide advice and training to other associates.● Assist in installation and maintenance of telephone system.

Karāchi, Sindh, Pakistan

Pakistan

Master'S Degree, Information Technology

Bachelor Of Business Administration - Bba, Marketing