Sugantha Kumar Mohan Email & Phone Number

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

I lead transformative initiatives that redefine how users interact with our platform and campaign management solutions:# The evolution of our channel-based campaign management UX into an AI-driven multi-channel solution.# The shift of our platform to a customer-manageable (self-serve) version, similar to all SaaS tools, empowering clients to independently manage their campaigns effectively.

Chennai, Tamil Nadu, India

As a Senior PM in Atlassian's GTM-MarTech team,# Advanced in configuring and optimizing B2B enterprise MarTech stack, including CDPs, MAPs, and event management solutions etc. Focus on eliminating redundancy and integrating cutting-edge technology solutions for data-driven marketing initiatives, showcasing a broader impact on GTM and sales strategies.# Collaborated with Salestech, Revenue Ops, and Privacy teams to build a robust lead pipeline from generation to conversion, driving increased sales efficiency and effectiveness.# Collaborated closely with internal product teams to implement MarTech-enabled solutions from product launch through evangelism, optimizing upsell opportunities and maximizing customer engagement.

Chennai, Tamil Nadu, India

Transitioned to the product team of Zoho Campaigns and Marketing Automation.# Launched SMS marketing solutions, boosting top-line revenue by 17% in two years.# Launched Marketing automation for e-commerce, increasing user signups by 11%.# Implemented a product development framework, increasing efficiency by 30%.# Drove product innovation by conducting market research and customer interviews.# Led cross-functional teams, ensuring seamless execution of product initiatives.# Utilized data analytics to inform decisions, analyze product performance, and drive improvements.# Crafted user-friendly UIs for optimal UX.# Conducted QBRs to engage customers and refine offerings.

Chennai Area, India

Specialized in offering product implementation support for SMBs and Enterprise Cx# Analyzed RFPs and devised action plans for phased product solutions implementation.# Advocated for customers with Product and Engineering stakeholders to enhance UX.# Conducted impactful online/ offline training sessions for customers.# Promoted Zoho through evangelism at conferences, community events, and tradeshows.# Managed a team of junior consultants, overseeing recruitment and training initiatives.# Collaborated with PMMs to collect and showcase customer case studies.

Bengaluru, Karnataka, India