Sudarshan Sk Email & Phone Number

London, GB

Bangalore Urban, Karnataka, India

Bangalore Urban, Karnataka, India

Roles and Responsibilities -Customer Service Excellence: Utilized exceptional customer service skills to enhance satisfaction and foster loyalty, driving increased opportunities for up-selling and cross-selling.Mentorship and Coaching: Provided mentorship and coaching to new team members, ensuring effective onboarding and continuous improvement to boost.

Bangalore Urban, Karnataka, India

Roles and Responsibilities -New Hire Support: Assisted over 250 new hires across 18 batches, extending help beyond working hours to ensure their success and integration.Documentation and Accuracy: Documented updates to clarify processes and minimize errors, contributing to operational efficiency.Efficient Bulk Auditing: Completed large-scale audits for.

Roles and Responsibilities -Leadership and Subject Matter Expertise: Demonstrated leadership by providing team guidance and expertise in key areas.Support for New Hires: Assisted new team members in their professional growth and fostered their independence.Escalation Management: Managed escalation calls effectively, prioritizing customer satisfaction.Top.

Bangalore Urban, Karnataka, India

Roles and Responsibilities -Led Inbound Sales Team: Achieved and exceeded sales targets by effectively managing customer queries and utilizing CRM software.Subject Matter Expert: Became a key resource for resolving complex queries through proactive self-directed learning.Exceptional Communication: Provided comprehensive support for customer inquiries.

Bengaluru Area, India

Bachelor Of Technology - Btech, Information Technology

High School, Science