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Sughrithi Rajaprasad Email & Phone Number

Customer Care Consultant at McMillan Shakespeare (MMSG)
Location: Brisbane, Queensland, Australia 7 work roles 4 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
McMillan Shakespeare (MMSG)
Role
Customer Care Consultant
Location
Brisbane, Queensland, Australia
Company size
883 employees

Who is Sughrithi Rajaprasad? Overview

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Quick answer

Sughrithi Rajaprasad is listed as Customer Care Consultant at McMillan Shakespeare (MMSG), a company with 883 employees, based in Brisbane, Queensland, Australia. AeroLeads shows a matched LinkedIn profile for Sughrithi Rajaprasad.

Sughrithi Rajaprasad previously worked as Customer Solutions Specialist at Concentrix and Business Analyst at Transformable. Sughrithi Rajaprasad holds Master Of Business Administration - Mba, International/Global Studies from Curtin University.

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McMillan Shakespeare (MMSG)

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Profile bio

About Sughrithi Rajaprasad

A versatile and results-driven Business Analyst with 3.5 years of experience in ERP implementation and support. My expertise lies in meticulously gathering business and system requirements, conducting comprehensive User Acceptance Testing, and delivering impactful end-user training. I excel at adapting to evolving priorities and leveraging user experience insights to drive valuable product enhancements. As a collaborative team player, I am committed to excellence and achieving impactful outcomes.Holding an MBA from Curtin University, I am equipped with the skills to analyze complex data and develop growth strategies for businesses. My deep understanding of global business landscapes allows me to navigate multifaceted challenges effectively.I thrive in collaborative and communicative environments, excelling in handling multifaceted obligations and demanding scenarios. I am actively seeking new career opportunities and am open to connecting with recruiters. Please feel free to reach out for further information or to discuss potential career opportunities.

Current workplace

Sughrithi Rajaprasad's current company

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McMillan Shakespeare (MMSG)
Mcmillan Shakespeare (Mmsg)
Customer Care Consultant
melbourne, victoria, australia
Website
mcms.com.au
Employees
883
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Company profile
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7 roles

Sughrithi Rajaprasad work experience

A career timeline built from the work history available for this profile.

Customer Solutions Specialist

Concentrix

Brisbane, Queensland, Australia

Apr 2024 - Aug 2024

Business Analyst

Transformable

Brisbane, Queensland, Australia

  • ︎ Conducted thorough requirements gathering sessions with stakeholders to understand project objectives.
  • ︎ Created business process maps to visualize and communicate workflow improvements.
  • ︎ Documentation of Epics and functional specifications.
Feb 2024 - Apr 2024

Business Analyst

Ramco Systems

Chennai, Tamil Nadu, India

  • ︎Spearheaded successful implementation of ERP products and provided partner implementation support to 15+ clients across India, the Middle East, US and the Philippines.
  • ︎Conducted user requirement analysis, documented application alignment, and developed contingency plans to ensure smooth migration from legacy systems.
  • ︎Resolved functional issues and played a pivotal role in user acceptance testing, resulting in timely and effective project delivery. Conducted weekly review meetings with key stakeholders.
  • ︎Trained junior team members on finance modules of the ERP software, providing close supervision and guidance during client interactions.
Oct 2020 - Jan 2023

Consultant

Calent3 Pte Ltd

Singapore

  • Engaged as a consultant for a HR-Tech company as part of my MBA industry project.
  • ︎Conducted industry research and compiled millennial insights to propose features for a career concierge application and suggested suitable marketing strategies to increase user engagement.
  • ︎Created detailed road maps of action items and project goals.
  • ︎Developed valuable skills in project management, marketing, and research through this experience.
Mar 2020 - Jun 2020

Associate Business Analyst

Ramco Systems

Chennai, Tamil Nadu, India

  • ︎In the capacity of an Associate Business Analyst within the Support Enterprise Business Solution Department of the ERP Product Division, entrusted with managing a diverse clientele spanning India and the Middle East
  • ︎Successfully led the implementation of VAT setup, facilitating client adherence to new regulatory obligations
  • ︎Suggested various customization options, providing clients with an efficient solution for carrying out routine tasks.
  • ︎Conducted user training sessions on new features, enhancing customer satisfaction and retention.
Jun 2018 - Jun 2019

Intern

Tamil Nadu Newsprint And Papers Limited (Tnpl)

Chennai, Tamil Nadu, India

Interned in the Human Resource Department and Corporate Secretaryship Department, where I gained knowledge related to the company's activities, organizational structure, office maintenance, and a comprehensive understanding of all the departments during the internship.

May 2017 - Jun 2017
Team & coworkers

Colleagues at McMillan Shakespeare (MMSG)

Other employees you can reach at mcms.com.au. View company contacts for 883 employees →

HJ Harry Jacobs Harry Jacobs Colleague at Mcmillan Shakespeare (Mmsg)Greater Melbourne Area, Australia View → SO Steve O'Brien Steve O'Brien Colleague at Mcmillan Shakespeare (Mmsg)Point Cook, Victoria, Australia, Australia View → SK Siri Kolli Siri Kolli Colleague at Mcmillan Shakespeare (Mmsg)Greater Melbourne Area, Australia View → MK Matthias Kehle Matthias Kehle Colleague at Mcmillan Shakespeare (Mmsg)Greater Melbourne Area, Australia View → JT Jennifer Tse Jennifer Tse Colleague at Mcmillan Shakespeare (Mmsg)Greater Melbourne Area, Australia View → BT Birgitte Theisen Snelson Birgitte Theisen Snelson Colleague at Mcmillan Shakespeare (Mmsg)Greater Melbourne Area, Australia View → LM Liam Martschinke Liam Martschinke Colleague at Mcmillan Shakespeare (Mmsg)Greater Melbourne Area, Australia View → DS Daniel Sarder Daniel Sarder Colleague at Mcmillan Shakespeare (Mmsg)Greater Melbourne Area, Australia View → PK Pranay Kumar Pranay Kumar Colleague at Mcmillan Shakespeare (Mmsg)Truganina, Victoria, Australia, Australia View → AS Adam Seymour Adam Seymour Colleague at Mcmillan Shakespeare (Mmsg)Greater Melbourne Area, Australia View →
4 education records

Sughrithi Rajaprasad education

Master Of Business Administration - Mba, International/Global Studies

Curtin University

Activities and Societies: Actively participated as a member in the Women in Business club, engaging in networking events and workshops..

Bcom - Bachelor Of Commerce, Corporate Secretaryship

M.O.P. Vaishnav College For Women

Activities and Societies: Editor of Signet, the departmental journal, for the academic year 2017-18. Treasurer (2017-18), Rotaract club of.

FAQ

Frequently asked questions about Sughrithi Rajaprasad

Quick answers generated from the profile data available on this page.

What company does Sughrithi Rajaprasad work for?

Sughrithi Rajaprasad works for McMillan Shakespeare (MMSG).

What is Sughrithi Rajaprasad's role at McMillan Shakespeare (MMSG)?

Sughrithi Rajaprasad is listed as Customer Care Consultant at McMillan Shakespeare (MMSG).

Where is Sughrithi Rajaprasad based?

Sughrithi Rajaprasad is based in Brisbane, Queensland, Australia while working with McMillan Shakespeare (MMSG).

What companies has Sughrithi Rajaprasad worked for?

Sughrithi Rajaprasad has worked for Mcmillan Shakespeare (Mmsg), Concentrix, Transformable, Ramco Systems, and Calent3 Pte Ltd.

Who are Sughrithi Rajaprasad's colleagues at McMillan Shakespeare (MMSG)?

Sughrithi Rajaprasad's colleagues at McMillan Shakespeare (MMSG) include Harry Jacobs, Steve O'Brien, Siri Kolli, Matthias Kehle, and Jennifer Tse.

How can I contact Sughrithi Rajaprasad?

You can use AeroLeads to view verified contact signals for Sughrithi Rajaprasad at McMillan Shakespeare (MMSG), including work email, phone, and LinkedIn data when available.

What schools did Sughrithi Rajaprasad attend?

Sughrithi Rajaprasad holds Master Of Business Administration - Mba, International/Global Studies from Curtin University.

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