Provide timely and adequate assistance for HR Executives.Edit, update or change the employee records and their relevant paperwork.Timely maintenance of HR Databases while adding additional relevant information, including sick leaves, paid leaves, days off, vacations, etc.Provide a regular update on Payroll Information of employees.Ensure timely updates of HR policies and procedures alongside their documentations.Tend to employees’ questions and provide the best solutions.Check regular calendar activities and update or change them when necessary.Create attractive job ads and help the recruiters to process the resumes of candidates from job portals.

Design and update job descriptionsSource potential candidates from various online channels (e.g. social media and professional platforms like Naukri, LinkedIn and Indeed)Craft recruiting emails to attract passive candidatesScreen incoming resumes and application formsInterview candidates (via phone and in-person)Advertise job openings on company’s careers page, social media, job boards and internallyProvide shortlists of qualified candidates to hiring managers

Canvasing and sourcing of New Customers to increase Gold loan Business, Gold Appraisal, Revenue generations through Cross Selling products & Interest Collection, Maintain good relationships with clients so that the business can maximize the value of those relationships.

Perform system setup, data mapping and testing related to new business clients, mergers, acquisitions and spinoffsBroad knowledge of data processing, system limitations and client functionsGather Business Requirements, create Business Specifications and submit to ITPerforms data mapping, asset posting and touchpoint testingComplete quality control checks for team member’s plan set-up and testingAudit Plan set up for new and existing clientsResponsible for posting assets and data reconciliationCreate and update procedures, checklists and test scriptsWorking on special projects acting as a SME for the department